Travelling to Bali just got a whole lot harder

Richard Laycock 3 September 2015

Travel insurers are offering cover for future holidays interrupted by ash clouds in Bali ... but not all of them.


The skies above Bali may have cleared, but apparently not enough for some insurers.

Almost two months after the initial Mt Raung eruption, many insurers are still classing future ash clouds in the region as known events, which means they won't pay claims relating to them.

The Volcanology and Geological Disaster Mitigation Center downgraded Mount Raung’s status from Level 3 to Level 2, which was the catalyst for many insurers to class any future eruptions as new events rather than known events.

Unfortunately, many insurers are relying on outdated information from the smartraveller website, which has not updated its Bali advisory since 6 August, 2015:

"Flights will continue to be interrupted by volcanic ash for as long as the eruption continues. The overall level of advice has not changed. We advise you to exercise a high degree of caution in Indonesia, including Bali." 

Until this advisory is revised, travel insurers are within their rights to call this a known event and not offer travellers the cancellation they so sorely need when the volcanic ash hits the fan.

Picture: Jason Jones, licensed under Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Generic (image cropped)

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