Australia’s airlines perform poorly in November

Peter Terlato 22 December 2016

woman waiting drink airport bags sitting departure gate

Virgin Australia continues to outperform Qantas Airways.

Australian airlines' arrivals, departures and cancellations continue to fall short of long term averages over all routes, according to the latest statistics.

The latest domestic airline on-time performance stats from the Bureau of Infrastructure, Transport and Regional Economics (BITRE) show domestic airlines on-time arrivals averaged 80.8% and on-time departures 82.3% in November. Long-term arrivals (82.8%) and departures (84.2%) averages were higher.

November's figures were poorer than last month's disappointing results.

1.8% of all scheduled flights were cancelled last month, an increase on the long-term average of 1.4%.

Just as it did last month, Virgin Australia held the top spot for both on-time arrivals (83.4%) and departures (86.1%).

AirlineOn-time arrivalsOn-time departuresCancellations
Jetstar71.7%69.5%2.6%
Qantas80.9%84.1%1.1%
QantasLink82.7%83.3%2.6%
Regional Express84.4%86.6%0.6%
Tigerair Australia71.4%72.2%1.4%
Virgin Australia83.4%86.1%1.8%
Virgin Australia Regional Airlines90.1%91.2%1.2%
All Airlines80.8%82.3%1.8%

Regional carriers continue to outshine Australia's major airlines for on-time arrivals, with Virgin Australia Regional Airlines (90.1%) and Regional Express (84.4%) the best performers.

Tigerair was the worst airline for on-time arrivals (down 7.5% month-on-month to 71.4%), while Jetstar were slowest for departures (unchanged at 69.5%).

QantasLink and Jetstar recorded the highest percentage of cancellations (2.6%) during November.

Passengers flying from Sunshine Coast-Melbourne suffered the lowest percentage of on-time arrivals (60%), while those who flew Launceston-Sydney experienced the worst on-time departures (61.4%).

Cancellations were highest on the Canberra-Sydney route at 5.3%.

Over the last 12 months discount airfare prices across Australia have decreased. Choosing the right time of day to fly can cut costs but early morning and late night flights are likelier to incur cancellations.

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