Australian Seniors travel insurance deals, discount codes and coupons August 2018

Compare policies from Australian Seniors and save with the help of these discount codes and coupons.

Australian Seniors Insurance Agency offers a range of low-cost insurance products specifically designed for seniors and now offer both domestic and international travel insurance.

Want to find discounted cover from Australians Seniors Travel Insurance? Keep reading to find Australian Seniors Travel Insurance Deals, active discount codes and more information about the policies on offer.

Australian Seniors discount codes and coupons

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What policies does Australian Seniors offer?

Australian Seniors Travel Insurance offers both a worldwide and a domestic policy, which are available as single or joint plans.

Worldwide

This policy is ideal for international travel and offers cover for all destinations except Cuba. You are covered for the following:

  • Unlimited medical and dental expenses overseas
  • Unlimited additional expenses and (limited) cash in hospital
  • Unlimited loss of deposit and cancellation charges
  • Luggage and travel documents
  • Replacement of money
  • Car hire excess
  • Travel delays
  • Hijacking of public transport
  • Personal liability
  • Accidental death or disability

Domestic

This plan is suited to local travel in Australia. Any medical or dental claims will have to be filed with your personal health insurance. The cover provided includes:

  • Additional expenses and ability to resume an interrupted journey
  • Loss of deposit and cancellation charges
  • Luggage and travel documents
  • Car hire excess
  • Travel delays
  • Personal liability
  • Accidental death and disability

Australian Seniors benefits and drawbacks

Pros

  • Underwritten by ACE Insurance Limited based in Sydney
  • Offers two comprehensive policies
  • Ability to apply over the phone or online
  • 10% discount when you apply online
  • 24/7 assistance from ACE Assistance
  • Covers grandchildren
  • Cover to resume an interrupted trip
  • Able to renew policy if needed
  • Ability to claim online
  • Certain pre-existing medical conditions covered up to 75 years of age

Cons

  • Policy can be cancelled without any notice for non-payment of premiums
  • Must be over 50 to get over

How do I apply for Australian Seniors Travel Insurance?

If you’re interested in applying for an Australian Seniors Travel Insurance policy, you can apply online or by phone. Here are a few things to keep in mind:

  • Peruse the policy options. Australian Seniors offers local and international policies, as well as single-trip and multi-trip policies. Compare the options and choose the one suited to your journey type.
  • Get a quote online. The online calculator will use trip details and some personal information to work out a quote for your premium.
  • Check out any additional options available. If you require additional options to cover activities or valuable items, make sure that the policy offers extra cover before agreeing to purchase it.

How do I make a claim with Australian Seniors?

If you need to file a claim, take the following steps to ensure a speedy resolution.

  • Complete a claims form. Download the claims form from the website. Once complete, submit it – along with relevant documentation – to ACE Insurance within 30 days of the incident occurring.
  • Get in touch. Call the ACE Assist Line immediately and report the incident. ACE will put you in touch with hospitals and contact your family in Australia.
  • Attach documentation. Be sure to include receipts, reports from police, medical practitioners, transport carriers and any other document that could assist and support your claim.
  • Be cooperative. Besides being as truthful as possible when answering questions and supplying information about in the incident, you must also do your best to help ACE recover money payable to the policy. Be sure not to admit liability or promise to make payments without consulting with ACE first.

Your questions about Australian Seniors answered

Question: Why the premiums so low?

  • Answer: Australian Seniors Travel Insurance is sold online, which means that administration costs are low.

Question: Will grandchildren be covered under the policy terms?

  • Answer: Yes. As long as they are named in the contract, children and grandchildren under 21 years of age are covered by these policies. You can also include two unrelated children.

Question: What is the age cut-off for these policies?

  • Answer: Australian Seniors policies will cover you up to 89 years of age.

Question: How does ACE Assistance work?

  • Answer: ACE Assistance is a 24-hour global helpline that you need to call in the event of a medical or other emergency. ACE accept reverse charges and will assist you in finding hospitals and medical assistance in your area.

Question: What do I do if I have a complaint?

  • Answer: You can contact ACE’s Complaints Officer in writing or by email. The office should get back to you within 15 days. If you’re still not happy, you can get in touch with ACE’s dispute resolution team. Your complaint can also be reviewed by the Financial Ombudsman.

Question: Can I cancel my Australian Seniors policy if I’m not happy with it?

  • Answer: Australian Seniors allows a 14-day cooling-off period during which you can change your mind and cancel the policy. If you haven’t yet left on your journey or filed a claim, you will receive a full refund of all premiums paid within that period.

Question: Who underwrites Australian Seniors Travel Insurance?

  • Answer: Australian Seniors Travel Insurance is underwritten by ACE Insurance Limited, an international company providing insurance and reinsurance.

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