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Artist Guitars Review | Pros and Cons
- Gift vouchers are available. If you are not experienced in guitars, but have to attend a friend's birthday and you know he loves guitars, you can use the convenient "gift voucher" option on Artist Guitar.
- Huge range of music needs. Artist Guitars doesn't usually have promotional offers, but since their prices are already so much lower than retail prices, you don't even need special offers.
- Warranty. Each product has a warranty period of at least two years and you can return products three months after your purchase. Payments can be done via secure online methods, such as Direct Deposit, Paypal and many other reliable ways.
- Online resources. One of the best things about Artist Guitars is that you can find lots of online resources on their site. You can find a guitar teacher, browse through lots of support materials, and read very informative guides for buying each type of guitar you could need.
- Live chat to help customers
- There is a limit of 5 guitar returns per calendar year per customer with a 100% rebate. If you return more guitars than this your return will be subject to a 20% restocking fee.
- Consumables such as guitar strings, valves, and drum sticks are not covered by warranty.
Does Artist Guitars have free shipping?
Shipping from Artist Guitars is FREE Australia-wide. Enter your postcode online for an estimated delivery time.
Your products will be delivered on the same day of purchase if you live in Sydney if that happens to be a working day. If your residence is somewhere else, depending on how far that region is you may receive your products in several days.
Shipments are made through Australia Post, eParcel or Couriers Please. Larger products have to be delivered through couriers, so you will have to provide a street address instead of a PO Box.
What is the Artist Guitars returns policy?
All guitars have a 100-day money-back guarantee, which includes any shipping charges. and a three-year warranty. If you're not happy with the purchase of your guitar or have bought the wrong size, or even if you've simply changed your mind this policy will cover you.
Open a support ticket online and the team at Artist Guitars will arrange for collection by courier or send you a reply paid label.
Customers are limited to 5 money-back guarantee returns each calendar year. If you have more returns than this you will incur a restocking fee equal to 20% of the initial purchase price.
Warranty is not available for consumer products including batteries, valves, strings, and drum sticks, and the misuse, damage, neglect of broken hardware caused by dropping the guitar. All warranty items will be handled on a case-by-case basis as there are limitations to the policy.
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