Apple makes it easier to check iPhone 6s battery swap eligibility

Alex Kidman 2 December 2016 NEWS


If your iPhone 6s is on the fritz, Apple may give you a free replacement battery, and it’s now much easier to check.

Apple announced the scheme, which will replace the battery on selected models of the iPhone 6s due to an issue that can cause random shutdowns back on 22 November. It has now added an online tool that makes it easier for iPhone 6s owners to check if they’re toting a potentially affected handset. You can find the online tool here, where it will ask you for your iPhone 6s serial number.

How do I find my iPhone’s serial number?

There are a couple of different ways you can discern your iPhone’s serial number for use with the tool. Firstly, if you’ve still got the original packaging it should be present there. If you’ve thrown that out, don’t despair. You can access it by opening up Settings on your iPhone, then General and then About. Scroll down, and the Serial Number should be just under the Model number and above your current Wi-Fi address. Alternatively, if you plug your iPhone 6s into a computer running iTunes, you should be able to see the serial number from the summary screen that comes up.

What if there’s other damage to my iPhone?

Apple is offering the battery replacement service free of charge for this issue only, so if there is other damage present then that will incur a repair fee to deal with.

What if I’ve got a different iPhone with battery problems?

The iPhone isn’t exactly known for having stellar battery life, but this particular deal applies only to the iPhone 6s. Depending on the age of your iPhone you may be able to either claim it under warranty (typically for phones of 1-2 years of age, although Australian consumer law simply talks around such parts as being "fit for purpose" without a defined warranty period), or may have to pay for a replacement battery to be fitted.

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