Kindle FAQ: All your Kindle questions answered

Here we answer all the questions you may have about Kindles, and how Australia is dealing with the Amazon Kindle.

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Kindles are a convenient way to read. It no longer matters whether you’re seated or standing on your daily work/home commute. No longer will two hands be a requirement when indulging in the perfect fantasy escapism, or diving into a drama, or even being whisked away in a whirlwind romance.

This modern mode of reading has taken the world by storm, and Aussies aren’t being left behind. The one question we’re left with is: how will the launch of Amazon Australia affect our Kindle addiction?

We’re here to answer those frequently asked questions that have been nagging you since the announcement of Amazon Australia’s launch.


What is Amazon Australia Kindle?

The Amazon Kindle is a series of specifically designed handheld e-readers manufactured and sold by Amazon. Amazon Kindle devices enable users to browse, purchase, download and read e-books, newspapers, magazines and other digital media via wireless networking to Amazon Australia Kindle Store.

Is Amazon Australia only Kindle?

Currently yes, Amazon Australia only sells digital products like Amazon Kindle eBooks and Audible books. But when the impending launch lands, it is expected that we will be able to purchase anything stocked by the Amazon Warehouse. And, the possibility of what might be on offer in the future is almost limitless!

Can I get Amazon Australia Kindle vouchers?

Not right now. Amazon Australia does not currently offer the option to purchase gift vouchers. However, we do expect this to change following the launch.

What are the different types of Kindle?

With the various options, it’s hard to know which one would be right for you. We’ve broken down the specifications to help you make your decision.

Kindle: This Kindle model is the closest to the original Kindle. It has a 6-inch display screen that never suffers glare. The Kindle has 2GB of internal storage, with 1.25GB of that available for use – which equates to room for around 1,400 books. The device's battery will last for up to a month. The Kindle is controlled by a five-way controller located just under the screen, as well as two page buttons on either side of the device to turn the pages as you read. This Kindle is the only device that doesn’t have audio.


Kindle Touch: This device has the same 6-inch screen as the standard Kindle, but this version is touchscreen, which allows users to swipe or tap the display to navigate the menu system or turn the page of a book or document. The Kindle Touch also includes a larger battery which offers a charge that can last up to two months, and its memory is larger too with 3GB of usable space. The Kindle Touch also comes in a 3G version, which allows you to browse content and download books wherever you can get an AT&T 3G wireless signal.


Kindle Keyboard: This has nearly the same internal specifications as the Kindle Touch, but it doesn’t offer touchscreen technology. The Kindle Keyboard has a five-way controller and a full QWERTY keyboard, along with two side buttons to turn the page while reading. Both Wi-Fi and 3G versions are available.


The Kindle DX: This is the largest Kindle and features a 9.7-inch display. The display is high-contrast. The Kindle DX also utilises a full QWERTY keyboard, five-way controller and standard page-turning buttons. The DX does not have a touchscreen. The Kindle DX's battery will last approximately 2–3 weeks and it has 3.3GB of usable storage space.


Kindle Fire: The Kindle Fire is the perfect fusion of tablet and e-reader. It has a full-colour, 7-inch touchscreen. The tablet runs on a version of Google's Android operating system, allowing you to download and run apps just like you would on a tablet. The device has 6GB of available storage and its battery lasts for approximately eight hours.


How can I contact Amazon Australia?

To contact Amazon regarding any issue you may have, go to, click on the “Help” link at the top of the page (just below the search bar), and then:

Need More Help? Contact Us.

You will then have to fill in details of your query and choose whether you prefer to contact them via email or telephone.

What is Amazon Australia Kindle Unlimited?

Kindle Unlimited is Amazon’s e-book subscription service, with a flat monthly fee of $13.99 which enables subscribers to access to a large library of Kindle eBooks to read.

Who sells Amazon Kindles in Australia?

You can purchase Amazon Kindles from; there are also several competitive online retailers that sell Amazon Kindles.

What is the price of Amazon Kindle Fire in Australia?

The price will depend on which screen size you opt for. The Amazon Kindle Fire 6-inch retails at $149 and the 7-inch retails at $179.

Can I get Kindle for Android and iPhone?

Yes! The Kindle app is available for your iPhone or Android device and gives you access to your entire Amazon Kindle library, saving you the trouble of carrying two devices. You can use the Kindle app to read any of your previous purchases, or to make new Kindle purchases in your browser through the Amazon store. They will then be delivered straight to the app on your mobile device.

What is Kindle Direct Publishing?

Kindle Direct Publishing is Amazon’s e-book publishing unit that launched in 2007. Amazon launched Kindle Direct Publishing to be used by authors and publishers to independently publish their books directly to Kindle and Kindle Apps worldwide. Authors can upload their works in several formats for delivery via Whispernet

How do I get free books on Kindle?

Kindle Unlimited is Amazon’s e-book subscription service. A monthly fee of $13.99 allows subscribers to access a large library of free eBooks to read.

Can I shop for books from another country on Kindle?

Unfortunately not. It is forbidden by Amazon in the terms of use, and may be regarded as an infraction of local pricing and copyright laws.

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8 Responses

    Default Gravatar
    RenayeFebruary 16, 2019

    If I can’t find a particular book in audio is there any way it can be listened to using the Kindle app on the iPad?

      Avatarfinder Customer Care
      JoshuaFebruary 17, 2019Staff

      Hi Renaye,

      Thanks for getting in touch with Finder. I hope all is well with you. :)

      That would depend on the publisher. If they created and released an audio version of the book, then you can use your Kindle app on your iPad or even on your Kindle device.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!


    Default Gravatar
    JoeDecember 29, 2018


    I inadvertently bought a Kindle voucher from the US site. My daughter in Australia can’t use the voucher because it’s not available here. Can I get a refund or somehow allow her to use it?

      Avatarfinder Customer Care
      JeniDecember 30, 2018Staff

      Hi Joe,

      Thank you for getting in touch with finder.

      Sorry to hear that, Joe.

      Currently, you may not get a refund for your purchased Kindle gift card. Your daughter may use that however she needs to use the voucher on the US page only. Kindly contact Amazon customer support team for further assistance on your Kindle voucher query.

      I hope this helps.

      Please feel free to reach out to us if you have any other enquiries.

      Thank you and have a wonderful day!


    Default Gravatar
    BelindaSeptember 3, 2018

    The next book in a series I am reading is coming up as an audio book. I don’t want to listen to the book, I just want to read it as normal. How do I do that?

      Default Gravatar
      JoelSeptember 8, 2018

      Hi Belinda,

      Thanks for leaving a question on finder.

      It has been becoming of a trend that a book releases as an audio book first before the actual paper book. You can instead wait for the actual book to be released. Usually it is within a year after the audiobook releases.


    Default Gravatar
    JillJuly 26, 2018

    If a kindle is lost is there any way of finding out if it’s been used.
    Thanks Jill

      Default Gravatar
      JoelJuly 26, 2018

      Hi Jill,

      Thanks for leaving a question on finder.

      If there was unauthorized purchases in your account, you can deregister it from your account and contact Amazon Customer Service.

      Deregistering your device prevents purchases from being made on your Amazon account using that device. Before deregistering, note your device’s serial number. You can find this in Manage Your Content and Devices under the Your Devices tab.

      To deregister your device:

      1. Go to Manage Your Content and Devices and select the Your Devices tab.
      2. Select the lost or stolen device, select the Actions […] button, and copy its serial number to provide to Customer Service.
      3. Click Deregister, and then click Deregister again to complete the process.
      4. Once your device has been deregistered, you should contact Amazon Customer Service as soon as possible. You can contact Amazon Customer Service by clicking the Contact Us button located on the left side of every Help page on the Amazon website.

      When you contact Amazon Customer Service, they will mark the device as “Lost / Stolen”. This prevents the device from being registered to another Amazon account in most cases. I hope this gets resolved soon.


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