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Shipping is free for orders over $200. If your order is under $200 a flat cost of $10 will be charged.
Orders are dispatched within 24 hours and arrive in 2–4 days to metropolitan areas and in 3–7 days to rural areas. Adultshop.com uses Australia Post Express and Australia Air Express.
Once you have placed your order you will receive an email to confirm, and another when your item leaves the warehouse. Members can check the status of their order by logging into their accounts on Adultshop.com.
If your item shows a manufacturers fault within 30 days of purchase, just go on to Adultshop.com, fill in the return form and send the item back. In the case of manufacturer fault, a refund will be issued to the original source of payment or you will receive an online credit equal to the value of your faulty item.
For hygiene reasons, Adultshop.com does not issue refunds for ‘change of mind’. If your lingerie or apparel doesn’t fit, you may be eligible for online store credit, provided that the item has not been worn or laundered in any way and is returned in original packaging.
Adultshop.com is the business venture of Malcolm Day, a trained surveyor-cum-adult entertainment entrepreneur. The company was first listed on the Australian Stock Exchange in 1999 and has grown to be an international adult powerhouse and one of the largest distributors of adult products in the Southern Hemisphere.
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