2016 Finder Innovation Awards: All the winners

Angus Kidman 10 November 2016


Who scooped the Gold Innovation Award?

Here's the full list of winners from the 2016 Finder Innovation Awards, presented at a gala dinner on 11 November 2016 hosted by media personality and The New Inventors presenter James O'Loghlin. Each category was assessed by a guest judge and in-house experts from finder.com.au.

"These are the innovators who dive into the unknown for the benefit of everyday Australians," finder.com.au co-founder and director Fred Schebesta said. "These companies are at the forefront of the fintech revolution and are stimulating growth and creating jobs in the process."

Best Telco Customer Innovation

WINNER: amaysim, amaysim Help


  • Optus, Cash by Optus
  • OVO Mobile
  • Vaya, Vaya Price Beat Guarantee

Guest judge: Teresa Corbin, CEO of ACCAN

Best Tech Innovation

WINNER: Acorns Grow Australia


  • CommBank
  • Macquarie Bank
  • Cash by Optus

Guest judge: Foad Fadaghi, Managing Director at Telsyte

Best Mobile Payments Service

WINNER: Optus, Cash by Optus


  • Android, Android Pay
  • Apple, Apple Pay
  • Samsung, Samsung Pay

Guest judge: Lisa Montgomery, Consumer Finance Specialist

Best Internet Banking

WINNER: CommBank, NetBank


  • ING, ING Direct
  • Travel Money, Key to the World Digital Travel Wallet
  • Beyond Bank, Beyond Finance Manager
  • Macquarie Bank, Macquarie Bank Digital Banking

Guest judge: Emma Blake, Editorial Commercial Partnerships Manager and former Editor moneysaverHQ, News Corp

Best Personal Finance App

WINNER: Pocketbook Australia, Pocketbook App


  • Acorns Grow Australia, Acorns App
  • American Express, Amex AU App
  • CommBank, CommBank App

Guest judge: Chris Jager, Editor of Lifehacker Australia

Best Online Customer Service



  • amaysim
  • Fast Cover Travel Insurance
  • loans.com.au

Guest judge: Anouche Newman, CEO, Customer Service Institute of Australia

Most Innovative Person/Team

WINNER: Rebecca James, Chief Marketing Officer at ME


  • CoverMore
  • Optus
  • Smarter Property

Guest judge: Paul Colgan, Editor of Business Insider

Gold Innovation Award

WINNER: CommBank (awarded to the highest scoring individual entry)

Congratulations to all the winners and finalists!

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