How to get Free Access to Virgin Australia Airport Lounges

Information verified correct on May 27th, 2016

You’ll never have a better reason to arrive early for your flight.

Travelling can be stressful, so why make it more difficult than it needs to be? In fact — why not make it easier? The Virgin Australia Lounge can do just that, by seeing you through to your flight with ease. By having access to the lounge you’re also able to take advantage of priority check-in, a specially-designed menu, Wi-Fi, services and entertainment. See what other benefits are available to lounge visitors, and how you can become a visitor yourself.

How does the Virgin Australia Airport Lounge work?

The Virgin Australia Airport Lounge offers Velocity members, Lounge members and business and first class Virgin passengers complimentary services before their flight. There are various benefits to these lounges, and they go beyond the Luke Mangan-designed buffet menu. Guest can enjoy priority check-in, Foxtel, and Premium Valet services among other things, to help make your time at the airport easier and more enjoyable.

Features of the Virgin airport lounge

  • Priority check-in. If you’re only going for a short trip and just have carry on luggage, you can bypass the queues when you check-in at the lounge. Velocity Platinum and Gold members, as well as Business and Premium Economy ticket-holders, can also enjoy premium lounge entry and value and a priority screening security lane in Melbourne.
  • Flight information. You’ll have access to flight information from within the lounge, with large screens displaying departure times and flight updates, The lounge team members will also make boarding announcements to ensure you don’t miss your flight.
  • Dining services. One of the main perks is the complimentary food and drink that’s on offer in the lounge. You can enjoy barista coffee, cold drinks and snacks, as well as alcohol after 11am. You can also stay for the Luke Mangan-designed breakfast, lunch and dinner buffets.
  • Lounge facilities. You’ll have access to lounge bathrooms and showers to freshen up before your flight, as well as to the complimentary Wi-Fi access and Foxtel. Virgin also offer newspapers from 95 countries in 55 languages, as well as live feeds from the Australian Stock Exchange.
  • Business services. Virgin offers services for those who need to work on-the-go, including communal work tables, printing and photocopying services, and private meeting rooms that can be hired.

Who is eligible to get into a Velocity Airport Lounge?

  • Velocity members. Velocity Platinum or Gold members are able to access the lounge when they’re travelling on a Virgin flight that day.
  • Virgin Australia Lounge members. You can also become a Virgin Australia lounge member to get access to the lounge, and if you become a lifetime member you’ll be able to access the lounge through a self-service entry.
  • Extended lounge network. Virgin Australia lounge members will also have access to Air New Zealand lounges in Australia and New Zealand, totalling 24 lounges when on domestic and trans-Tasman departures.
  • Children. Those under the age of 18 can gain entry to the lounge, but must be accompanied by a parent or guardian. Virgin Australia lounge and Velocity Platinum and Gold members can bring two children aged three to 12 years into the lounge, and these children won’t be included in their guest allowance.
  • Non-members. As a non-member you can gain entry with a Velocity Gold or Platinum member or a Virgin lounge member. You also have the option of buying a single entry for $65 when you’re travelling with Virgin, but with this pass you can only access the lounge for two hours before your departure.

How else can I get access to the Velocity Airport Lounge?

If none of the above scenarios apply to you, there is still another option available. Some rewards credit cards that are linked to the Velocity program will also give you complimentary lounge passes that you can use when you fly. As well as having lounge access you can also take advantage of other perks offered by some of these cards, which may include complimentary travel insurance policies, as well as earning points that can be redeemed for a variety of rewards.

Comparison of credit cards that give you access to the airport Lounges

Rates last updated May 27th, 2016
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
BankSA Amplify Signature
Enjoy a long term balance transfer offer of 0% p.a. for 20 months. Plus a purchase offer of 0.99% p.a. for 4 months.
0.99% p.a. for 4 months (reverts to 19.49% p.a.) 0% p.a. for 20 months $279 p.a. Go to site More info
ANZ Frequent Flyer Black
Enjoy access to two complimentary Qantas Club Lounge invitations every year and unlimited access to participating international airport lounges through Veloce.
19.99% p.a. $0 p.a. annual fee for the first year ($425 p.a. thereafter) Go to site More info
American Express Qantas Premium Card
Earn as much as 22,500 bonus Qantas Points when you spend $500 on eligible purchases within the first three months of card membership or 5,000 bonus Qantas Points when you make your first purchase on your new card, and 2,500 bonus Qantas Points after your first card spend in Australia on selected Qantas products and services.
20.74% p.a. $249 p.a. Go to site More info
American Express Velocity Business Card
Get access to two complimentary single entry passes to the Virgin Australia lounge at selected domestic airports every year.
$249 p.a. Go to site More info
American Express Platinum Card
Get a Priority Pass that gives you and a guest complimentary access to over 800 VIP Lounges including Virgin Australia Lounges, Delta Skymiles®, and American Express Lounges.
$1,200 p.a. Go to site More info
Citi Qantas Signature Credit Card
Receive two complimentary lounge visits to Priority Pass airport lounges and earn up to 50,000 bonus Qantas Points when you apply by 30 June 2016.
20.99% p.a. 0% p.a. for 6 months $299 p.a. Go to site More info
Bank of Melbourne Amplify Signature
Take advantage of travel benefits plus an offer of 0% p.a. for 20 months on balance transfers and 0.99% p.a. for months on purchases.
0.99% p.a. for 4 months (reverts to 19.49% p.a.) 0% p.a. for 20 months $279 p.a. Go to site More info
Emirates Citi World MasterCard
Earn Skywards Miles for every $1 you spend plus get two complimentary lounge passes for Emirates Lounges in Australia.
20.99% p.a. 0% p.a. for 9 months $149 p.a. annual fee for the first year ($299 p.a. thereafter) Go to site More info
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36 Responses to How to get Free Access to Virgin Australia Airport Lounges

  1. Default Gravatar
    Dr | May 26, 2016

    Can I use my VA Velocity Lounge passes in an NZ domestic lounge if the NZ domestic is the AirNZ operated last sector of a Virgin booking BNE-AKL-DUD?

    • Staff
      Sally | May 27, 2016

      Hi Pete,

      Thanks for your question.

      You can usually only access a Virgin Lounge if you’re flying with Virgin Airlines that day.

      I hope this has helped.



  2. Default Gravatar
    Andrew | May 8, 2016

    I have a Westpac American Express platinum altitude rewards card does this give us access to virgin lounge if we are traveling that day with virgin. If not can we purchase access with our points

    • Staff
      Sally | May 9, 2016

      Hi Andrew,

      Thanks for your question.

      Unfortunately, you can’t use that card to access Virgin lounge passes. Only Westpac Altitude Black cardholders receive complimentary lounge passes.

      You can’t use your points to redeem access, but you can visit the lounge for $65 if you’re travelling with Virgin that day.

      I hope this has helped.



  3. Default Gravatar
    Michael | April 22, 2016

    If you can redeem your velocity points for airline tickets on tiger air and why then can’t you use the virgin lounge when you are flying with them

    • Staff
      Sally | April 22, 2016

      Hi Michael,

      Thanks for your question.

      Unfortunately, Virgin Australia’s website terms and conditions still state that you can only access the lounges if you’re flying with Virgin Australia that day. As a financial comparison service, we’re unable to confirm exactly why they have chosen to exclude this access to Tiger Air customers for now.

      I’m sorry we couldn’t be of more assistance.



  4. Default Gravatar
    CJW | April 20, 2016

    I am a qantas platinum FF and would like to check out Virgin australia out. Is there a status match option i can take up to match my qantas status?

    • Staff
      Sally | April 21, 2016

      Hi CJW,

      Thanks for your question.

      Unfortunately, you can’t trade your Qantas Frequent Flyer Points or Status for equivalents with Virgin’s Velocity program.

      If you do decide to join the Velocity program, you can also earn points and build up status credits to earn extra rewards.

      I hope this has helped.



  5. Default Gravatar
    If | April 11, 2016

    If I travel Singapore Airlines and am a Velocity member, can I access the airport lounge in Singapore and what else do I need?


    • Staff
      Sally | April 12, 2016

      Hi Marie,

      Thanks for your question.

      You need to be boarding a Virgin Airlines flight that day to access the Virgin Australia lounge in Singapore.



  6. Default Gravatar
    Nola | April 8, 2016

    We are flying to Bali on tiger airlines, we have a Amex business platinum card , can we access the virgin lounge?

    • Staff
      Sally | April 11, 2016

      Hi Nola,

      Thanks for your question.

      Unfortunately, you need to be travelling with Virgin Australia domestically that day to take advantage of the complimentary Virgin Lounge pass that comes with your credit card.



  7. Default Gravatar
    Duncan | March 29, 2016

    My upcoming flight has been booked through Defence as I am flying on GOVT business – do I have access to the lounge at Tullamarine?

    • Staff
      Sally | March 30, 2016

      Hi Duncan,

      Thanks for your question.

      Australian Government travellers aren’t automatically given access to airlines lounges each time they fly. This will usually depend on the condition of your airfare. Many Whole of Australian Government domestic airfares include access to airline lounges. For example, Virgin Australia’s B and Y Class airfares include complimentary lounge access.

      Without knowing the details of your flight, it’s difficult to confirm this information.

      Instead, you might like to contact Virgin directly to confirm whether you’re eligible to enter the lounge.

      I hope this has helped.



  8. Default Gravatar
    chirag | March 19, 2016

    I was wondering if i am travelling on a Tiger Air flight from sydney to goldcoast and i hold a velocity gold membership can i use the lounge at sydney airport and goldcoast airport ?

    • Staff
      Sally | March 21, 2016

      Hi Chirag,

      Thanks for your question.

      Unfortunately, you can only visit the Virgin Airport lounge if you’re flying with Virgin that day.



  9. Default Gravatar
    Tom | February 21, 2016

    I am a Silver Velocity Frequent Flyer. Am I able to use Virgin lounge in any state for free?
    Do I need to be a member & if so can I use reward points to purchase membership. How may points do I need to be annual member?

    • Staff
      Sally | February 22, 2016

      Hi Tom,

      Thanks for your question.

      Silver Velocity Frequent Flyer members will receive two single entry passes (pre-loaded onto your membership card) for the Virgin Australia lounge each year. Yes, you can redeem your Velocity Points for annual membership. Silver members can redeem annual membership to the Virgin Australia lounge for 40,000 Velocity points.

      If you don’t want to use your points, you’ll also receive a discounted annual membership price of $300 rather than $420. The $330 joining fee will also be waived.

      I hope this has helped.



  10. Default Gravatar
    Jennifer | January 7, 2016

    I am a silver member can I use the virgin lounge? I am taking my granddaughter with me, can I also take her into the lounge?

    • Staff
      Sally | January 8, 2016

      Hi Jennifer,

      Thanks for your question.

      If you’re a Silver member, you’ll receive two Single Entry passes (pre-loaded onto your membership card) for the Virgin Australia lounge, valid for 12 months. Please note you can only use the lounge if you’re travelling on a Virgin flight that day.

      Unfortunately, Silver members aren’t entitled to bring guests for free. Travellers with a valid Virgin Australia boarding pass can purchase a one-time entry pass for $65.

      I hope this has helped answer your question.



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