How To Get A Home Loan That Actually Helps You Pay It Off

Own your home sooner with the right mortgage

Are you overwhelmed when searching for a home loan? If you're buying a property to realise your dream of owning a home or investment asset, or if you're looking to refinance an existing home loan which no longer suits you, it can be difficult to boil down different options to find the right one.

Compare side-by-side

Our free Home Loan Finder™ service allows you to compare home loans from many of Australia's largest and most trusted lenders, and helps you to do it in a table format so it's easier to see the differences. You can compare loans based on advertised rates, comparison rates, upfront fees and monthly repayments.

Find a great value home loan with our comparison table

Rates last updated April 2nd, 2015
$
Interest Rate (p.a.) Comp Rate^ (p.a.) Application Fee Ongoing Fees Max LVR Monthly Payment
loans.com.au Dream Home Loan Essentials
A low interest rate variable home loan suited for new purchases or refinancing.
4.23% 4.25% $0 $0 80% Go to site More info
State Custodians Standard Variable Offset Loan
100% offset feature with a loyalty discount on your loan after 5 years.
4.34% 4.55% $0 $299 95% Go to site More info
HSBC Home Value Loan
HSBC Home Value Loan offers a low variable interest rate with no monthly fees.
4.48% 4.50% $0 $0 90% Go to site More info
Newcastle Permanent Fixed Rate Home Loan - 3 Years Fixed
Fixed interest terms for 3 years. Split loan option available.
3.99% 4.98% $0 $0 95% Go to site More info
loans.com.au Dream Home Loan Offset Variable - <90% LVR
Pay no application fee when you take up this low rate variable home loan offer with a 100% offset account facility. Backed by Firstmac, loans.com.au is an award winning home loan lender.
4.27% 4.29% $0 $0 90% Go to site More info
Bank of Queensland Clear Path Variable Rate Home Loan - Standard
A variable rate interest home loan offer with offset and redraw facility. No application fee.
4.62% 4.75% $0 $120 95% Go to site More info
State Custodians Breathe Easy Offset Loan
No application or monthly fees. Includes offset feature.
4.47% 4.38% $0 $0 95% Go to site More info
HomeloanHQ RE-FI Special
A great variable interest rate for reinfinancers.
4.43% 4.46% $0 $0 70% Go to site More info
loans.com.au Dream Home Loan​ Fixed - 3 Year Fixed Rate
Low rate 3 year option with no ongoing fees or application fee. Backed by FirstMac, loans.com.au is an award winning home loan lender.
4.29% 4.29% $0 $0 90% Go to site More info
Bankwest Super Start Home Loan
No application fee or ongoing monthly fees and a low introductory rate for 3 years.
4.34% 5.20% $0 $0 80% Go to site More info
Citibank Mortgage Plus Standard Variable Rate - LVR ≤ 80%
Apply for this discounted variable rate package from Citibank and receive this limited time special offer.
4.58% 4.93% $0 $350 80% Go to site More info
NAB National Choice Package Home Loan - 5 Year Fixed
Lock in a fixed interest rate for 5 years and pay no application fee.
4.59% 5.23% $0 $395 95% Go to site More info
CUA Fresh Start Home Loan
100% offset account and a low variable interest rate.
4.43% 4.45% $0 $0 80% Go to site More info
homeloanHQ Rate Lock Loan
Part fixed part variable home loan with redraw facility.
4.32% 4.56% $0 $330 80% Go to site More info
Resi Home Loans Flexi Fix - 3 Year Fixed Rate LVR < 80%
A low fixed rate home loan option with split rate facility and no application fee.
4.34% 4.96% $0 $330 80% Go to site More info
Newcastle Permanent Fixed Rate Home Loan - 2 Years Fixed
Fix the interest rate for 2 years and have an option to split the loan.
3.99% 5.09% $0 $0 95% Go to site More info
NAB National Choice Package Variable Rate - ($250,000 to $499,999)
A great variable package home loan from NAB which includes offset and redraw features. No application fee to pay.
4.83% 5.22% $0 $395 95% Go to site More info
Bendigo Bank Fixed Rate Home Loan - 3 Years
Borrow up to 95% LVR and secure a fixed interest rate for the next 3 years.
4.59% 5.15% $150 $96 95% Go to site More info
IMB Essential Home Loan - LVR < 80%
A variable rate home loan with no annual fee and access to offset and redraw facilities.
4.42% 4.42% $0 $0 80% Go to site More info
Bankwest Online Home Loan
Exclusive online offer. Applicants must apply online to secure this rate.
4.63% 4.64% $0 $0 80% Go to site More info
ING  DIRECT Orange Advantage Loan - $150K to $500K (LVR ≤ 80%)
Enjoy a home loan package which includes a 100% offset facility with no annual fee for the first year.
4.54% 4.73% $0 $199 80% Go to site More info
Greater Building Society Ultimate Fixed Rate Home Loan - 1 Year Fixed
An attractive 1 year fixed home loan offer which allows redraw access.
3.99% 5.00% $0 $375 95% Go to site More info
NAB National Choice Package Home Loan - 2 Year Fixed
A low fixed rate home loan package with offset. No application fee.
4.59% 5.33% $0 $395 95% Go to site More info
IMB Fixed Rate Home Loan - 3 Year Fixed (LVR < 90%)
Save on interest with a fixed interest term with a loan that allows additional repayments in the fixed term.
4.34% 5.00% $445 $72 90% Go to site More info
Citibank Mortgage Plus Fixed Rate - 3 Year Fixed Rate
A low annual fee packaged home loan with option to split the loan without paying extra. Includes free 60 day rate lock.
4.58% 4.96% $0 $350 80% Go to site More info
Bank of Queensland Fixed Rate Home Loan - 3 Year Fixed Rate
Borrow up to and fix in a 3 year home loan rate. Access your account via internet and phone banking.
4.29% 5.50% $300 $120 95% Go to site More info
CUA Fixed Rate Home Loan - 3 Year Fixed
Lock in a competitive rate for three year with CUA.
4.59% 5.06% $600 $0 95% Go to site More info
NAB National Choice Package Home Loan - 3 Year Fixed
Fixed interest terms for 3 years and further discounts on NAB products.
4.69% 5.32% $0 $395 95% Go to site More info
HSBC Fixed Rate Home Loan - Premier 3 Year Fixed Rate
A low rate fixed home loan with no service fee.
4.48% 5.26% $0 $0 90% Go to site More info
Aussie Mortgage Broker Deal
Access a great low rate through Aussie Mortgage Brokers.
4.54% 4.55% $0 $0 80% Go to site More info
Enter your details to speak with a Mortgage Broker
eChoice logo

Fill in the form and you’ll be called by a specialist mortgage broker from eChoice to have an obligation-free discussion about your options.

Your eChoice broker will compare hundreds of home loans from more than 25 lenders to help you find the right loan for you. They’ll also help you calculate your borrowing power, and present your options in a free home loan report.

eChoice is an award-winning broker with over 15 years of experience, and has helped more than 50,000 Australians to find the right home loan.

loans.com.au Dream Home Loan Essentials

Refinance Home Loan Offer

  • Interest Rate of 4.23% p.a.
  • Comparison Rate of 4.25% p.a.
  • Application Fee of $0
  • Maximum LVR: 80%
  • Minimum Borrowing: $50,000
  • Maximum Borrowing: $750,000

Get a great home loan by finding out how they actually work

A home loan, also known as a mortgage or home finance, is a long term loan taken out to help you afford a property, whether that be to purchase a home or investment property. Home loans generally have terms between 25-30 years, and an interest rate lower than a credit card. A home loan also has a rate which can be either variable or fixed. If your rate is variable, it can change as your lender sees fit, usually in response to economic factors and the cost of funding. If it's fixed, you can enjoy a rate which won't change over the course of the fixed term, usually between one and five years. How do home loans work? Home loans are usually the largest sum of money most Australians will borrow during the course of their lives, the total cost of which is paid off in weekly, fortnightly or monthly repayments. You can use the calculator below to get an idea of how much your repayments could be.

Compare loans more effectively by learning how finder.com.au can help you

home loan comparison

Apply this advice to get the most from comparing home loans

How you choose to compare a home loan depends on you, and while we can't provide personal advice (a mortgage broker is a good person to see if you do need some personal advice), these are some good questions to get you comparing loans effectively:

  • Does the lender have a branch network? Some loans may offer a lower rate but might not have a branch network. Is speaking to someone face-to-face important to you? Do you like to do your banking at a branch or are you happy to do it online?
  • Does the loan have package benefits? Some loans offer bonus Qantas Points or credit cards which earn Qantas Points. Package loans can also offer discounted insurance and credit card annual fees. They also come with annual fees, unlike regular home loans.
  • Can you change your splits when you want to? If you choose a split rate, can you later change the split portions of your loan when necessary?
  • Can you make extra repayments? If so, are these free and not limited each year?
  • Can you make interest only payments on your home loan? Some borrowers will switch to interest only payments and combine this with a 100% offset account to make tax savings, whereas some investors can use fixed rate interest only home loans to maximise their cashflow.
  • Do you need a guarantor on your home loan? Some loans offer the option of using a family member's property to help minimise the deposit required for a home loan.
  • Can you bring your loan with you if you decide to sell it later on? This is called loan portability and means you can avoid some of the fees which come with opening a new loan.
  • What's the feedback on the internet banking application? Speak to others who have banked with the lender and see what their thoughts of the online banking is. Read the reviews of the mobile app in the iTunes App Store or Google Play Store.

What is a 'comparison rate' exactly?

A home loan comparison rate is an interest rate which includes many of the fees and charges you'll pay on your home loan. It's made up using the interest rate, loan amount, length of the loan, how often you'll make repayments, and the fees and charges associated. The following example shows how a loan with a seemingly lower interest rate can actually have a higher comparison rate when fees are added in.

Advertised interest rate Fees & Charges (percentage of total home loan cost) Comparison Rate
Home loan 1 5% 0.7% 5.7%
Home loan 2 5.25% 0.4% 5.65%
Home loan 3 4.8% 1% 5.8%

Most home loans calculate comparison rates using the same example, regardless of how much you're borrowing. This example is a $150,000 loan taken out over 25 years. Because of this, the comparison rate you're paying can change when larger loan amounts and different loan terms are introduced, so while it can be useful when comparing loans, it should not be the only method you use. You can compare these in the home loan comparison rates table above.

What's pre-approval and do I need it?

Pre-approval for a home loan simply means your lender will 'conditionally' approve you for a specific amount based on the information you've given them, namely your income, debts and liabilities. It's usually extended for a number of months, allowing you to look for a property with a bit more confidence. A pre-approval is not an offer of credit, so your lender is still under no obligation to approve your loan when it comes to crunch time, but on the plus side, it can signal to agents and property vendors that you're serious about buying a property. It's very important to note that pre-approval conditions can differ depending on the lender, so read our expert guide to find out what to look for.

I haven't saved much, can I apply with no deposit?

At the time of writing, Australian lenders don't offer no deposit loans to borrowers unless you have a guarantor, which means you'll need a minimum deposit of 20% (many lenders will go as low as 5% if you pay lender's mortgage insurance). A guarantor is a close family member such as a parent who has guaranteed a part of their property to cover a portion of your home loan, usually your deposit. In these situations, you would be able to purchase a property without a deposit. Not every lender will offer these types of loans, but we've compared them and written a guide about how they work.

Should I go with a major bank or smaller bank/non-bank lender?

Even if your lender goes bust, your loan can be purchased by another lender, meaning that you'll continue paying your loan off as usual. In general, home loan lenders, regardless of whether they're a bank, credit union or building society will have to abide by the same strict guidelines and laws. The competitiveness of the industry means that both types of lenders offer a range of loans which have appealing interest rates and features. This makes choosing between the two a matter of personal preference. Ask yourself:

  • How do you bank? Major banks will usually have extensive branch networks, whereas smaller lenders may operate online only, or have a small number of branches in only one region or part of Australia.
  • What kind of customer service do you expect? If you like to receive help when making banking decisions, you may want a lender with a branch network or highly rated phone service. If you prefer to carry out your banking and home loan decision making yourself, this might not be as important to you.
  • What sort of feedback has the lender received? Product reviews can be a good way of finding out how a lender actually treats their customers, as can speaking to family, friends and mortgage brokers. Customer service is difficult to rate, so asking around can help you get a feel for how a lender will treat you.

What's the difference between a bank and a not for profit credit union?

Unlike a bank, a credit union is owned by its members, meaning profits go back into products and services. In some cases a credit union might also be limited to only offering products to workers in a specific industry. The final difference between the two is that a credit union, while still able to accept deposits in the form of savings accounts and term deposits, will not hold a banking licence. Compare credit union home loans

Is there a catch with online or non-bank lenders?

You might see many smaller and less known lenders offering what seem to be rock bottom interest rates on their home loans. In most cases, these lenders are just trying to attract new customers, and are offering competitive rates to do so. In the case of some lenders, in order to offer low rates they may not offer branch banking, or not offer features such as an offset account. Many of these lenders are in fact backed or funded by large well known banks. These include UBank, which is the online arm of NAB, and loans.com.au, which is an online lender backed by mortgage giant Firstmac. If you're ever concerned about a lender, search them online and see what others are saying about it. Check message boards and also read through the terms and conditions for the loan to see if there are any catches.

Am I eligible for a home loan if...

  • I'm self-employed? Most home loan lenders will offer loans to those who are self-employed, and these can be called low doc or alt doc home loans, which will usually require business bank statements, BAS and/or accountant's letters verifying your income.
  • I don't have a deposit, but have a home with equity in it? You might be able to use a line of credit loan to buy a home. A line of credit or home equity loan allows you to borrow money from a lender using the equity in your home as security.
  • I'm on a pension? You might be: many lenders will see a pension as they would a regular salary or wage but not all will.
  • I'm a casual or seasonal worker? You could be eligible, but as above, you will need to select the appropriate lender.
  • One of us is on maternity leave? You might be, although whether or not your lender approves your loan will depend on your income taking this into account.
  • If I've recently gotten a new job? Some lenders will only want to see borrowers at least out of probation, while others will want to see a borrower in the same job for at least six to 12 months.
  • I'm on a single income with a child? As always, lenders want to know you can afford repayments, so will approve or deny your application taking into account your income, debts and liabilities.
  • If have a low income? Whether your income is large enough to afford a home loan depends on the size of your deposit, the amount you're borrowing and more.
  • I have bad credit? Many home loan lenders today offer solutions to those with credit impairment, even if you have been rejected, have defaulted, are a discharged bankrupt or have a Part IX debt agreement on file. Also, note that most regular banks will consider some bad credit applications if you explain your situation and the steps you've taken to solve it.
  • I have an overseas income? Some larger banks will offer loans to you if you're earning an income from overseas, but might reduce the amount of this they actually accept, e.g they might reduce your income by 15 - 20% when calculating your borrowing power. A broker can be a good person to speak to find out which banks might be able to help you.
  • I have a temporary visa? Those on visas such as the 457 subclass can still get a home loan, with the amount you can borrow and the requirements changing depending on the lender. Also keep in mind that you might require approval from the Foreign Investment Review Board (FIRB). As recommended above, a broker can provide valuable information and guidance if you have a temporary visa and are looking for a mortgage.

In most cases, the simplest way to find out what home loans are suitable to you is to speak to a mortgage broker. They are experts who have knowledge of the different lenders and their eligibility requirements, and can save you the hassle of applying for a loan and getting knocked back. They're usually free to you, as they earn a commission from the lender when you take out the loan. You can speak to a mortgage broker by filling out this form, or you can use the home loan comparison table above to start your own search. Sometimes it's also useful to make your own home loan comparison spreadsheet by selecting a few of the loans you're interested in and comparing them side-by-side.

Can I negotiate my home loan rate?

The home loan market is highly competitive, and this means that the majority of lenders will provide discounts to advertised rates if you ask. The following helps when negotiating:

  • Get your credit file in order. A good credit file, in addition to your employment type and income, can demonstrate that you're a good risk for the bank to take on.
  • If you plan to purchase further properties or apply for more banking products in the future, let the lender know, as they might offer a better rate to secure your future business.
  • Let the lender know you're in no rush, have done your research, and have no qualms with walking away from the deal.

Also know that in general, the more you borrow and the larger your deposit, the better the discount.

What fees will I have to pay on my home loan?

Home loans can come with upfront fees, ongoing fees and exit fees, which are explained more in the section below. Not every loan will charge these fees.

Upfront fees
  • Application fees - This fee pays for your lender to process and finalise your application. This can also be called an establishment fee.
  • Settlement fees - The settlement fee covers the cost of transferring funds from your lender to you.
  • Valuation fees - Your lender will have your property independently valued to make sure that the purchase price is reasonable.
  • Legal fees - A legal professional will need to look over your application to make sure it's compliant.
Ongoing fees
  • Annual fees - Package home loans offer a discounted rate and fee waivers, but usually charge an annual package fee of a few hundred dollars.
  • Monthly fees - Some loans can charge account keeping fees each month, which are usually below $15.
  • Redraw fees - Certain home loans may have a fee if you use redraw (a facility which lets you withdraw extra repayments you've made on your home loan). This might be waived if you conduct your redraws online.
  • Offset account fees - An offset account is linked to a home loan and helps you save money. It can also come with a monthly fee.

 

What paperwork do I need to give my lender when applying for a home loan?

Your lender will want to work out whether or not you can afford a home loan, so will want to see a bit of information from you. This includes:

  • Personal details. This includes your tax file number; the numbers of your accountant, solicitor and conveyancer; your driver's licence number, phone contact numbers, address and your full name. These details are used to identify you.
  • Employment details. Your lender wants to know your income is enough to cover the loan, and that it's also as much as you say it is. This means they'll want to know where you work, what you do there, how long you've been there, your employment type, and your employer's contact details. You may have to supply a letter of confirmation from your employer and your tax return or group certificate. If you work for yourself, you'll need to provide more information, such as your BAS, ABN and more.
  • Financial details. As mentioned above, your lender will want to know how much you earn. They'll want to see recent payslips to know how much you earn, as well as details of your expenses and debts. How many dependent children do you have? What's your credit history like? Do you have any personal loans or credit cards? Your lender will want to see bank statements, your credit file (they'll get a copy for themselves) and any relevant information from your past lenders.
  • Information about your property. The exact paperwork required will depend on the type of property you're buying. If you're buying a home, you'll need to give your lender a copy of the sale contract. You'll also need to tell your lender information such as: the address of the property you're buying, it's market value, the type of property, the number of rooms in the property and more. If it's an investment property, you'll need to give your lender a statement from the real estate agent which mentions the rent the property is currently earning, or has the potential to earn.

Will my credit report impact my application?

The short answer is yes, your credit history will be important when your lender evaluates your application. Lenders want borrowers who have good track records when paying back their credit cards and past loans, as this can be a good indication that they'll pay back this new home loan. The long answer is that your credit file can be treated differently depending on the lender. Some banks will automatically decline applications with defaults, while others might give you a change to explain why you defaulted on a loan, and the steps you took after defaulting. Other specialist lenders like Pepper, Bluestone Mortgages and Liberty can consider a range of borrowers with credit impairment issues. How important is your credit history when applying for a home loan

Can I pay my loan off early?

All loans can be paid off early, although the type of loan you have might mean the difference between paying expensive exit fees or not. If you have a variable rate home loan, early exit fees aren't charged, as they were banned by the government in 2011, but with a fixed rate home loan, you'll still have to pay exit fees if you decide to leave your loan during the fixed term. The actual act of paying your loan off early is simple. Just contact or visit your lender, and tell them you want to make a lump sum payment to pay off your home loan, or alternatively just make larger payments each month until your loan is paid off early.

Back to top
  • loans.com.au Dream Home Loan Essentials loans.com.au Dream Home Loan Essentials A competitive interest rate loan and the backing of Firstmac, a leading Australian non-bank lender. More info
  • State Custodians Standard Variable Offset Loan State Custodians Standard Variable Offset Loan Variable interest rate terms with offset account and up to 6 free splits. More info
  • HSBC Home Value Loan HSBC Home Value Loan A no frills loan with no monthly fees, redraw facility, split rate options and the ability to make extra payments. More info
  • Newcastle Permanent Fixed Rate Home Loan - 3 Years Fixed Newcastle Permanent Fixed Rate Home Loan - 3 Years Fixed $1000 cashback offer for refinancers. More info

Ask a Question

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77 Responses to How To Get A Home Loan That Actually Helps You Pay It Off

  1. Default Gravatar
    Kano | March 18, 2015

    Team,
    Would you be able to calculate the savings on paying a home loan daily VS weekly? How many years will this reduce is loan by?
    Loan amount of = $307000
    Monthly payment principal and interest = $2475
    Daily repayments = $108.76

    • Staff
      Shirley | March 18, 2015

      Hi Kano,

      Thanks for your question.

      Unfortunately we don’t have any daily repayment calculators at our disposal. You’ll find that lenders offer weekly, fortnightly or monthly repayments.

      If you’d like, you can see a range of home loan calculators available on this page to help you plan your mortgage.

      Cheers,
      Shirley

  2. Default Gravatar
    Chris | February 20, 2015

    I have 2 home loans.

    West Pac
    Brisbane house (investment) interest only.
    House value -$ 310,000. Loan amount about $270,000

    Nab
    Perth house (principal & interest).
    House value- $510,000. Loan amount about $356,000

    I have 2 personal loans and 1 credit card want to clear. about $ 30,000.
    Should I re-finance with Nab my home loan or do you have better bank with lower interest rate.

    My Nab is 2 yrs fixed loan so i will have to pay out around $2,500 for breaking the loan. Thank you

    • Staff
      Shirley | February 23, 2015

      Hi Chris,

      Thanks for your question.

      Please note that finder.com.au is an online comparison service and is not in a position to recommend specific products, providers and services, nor provide financial advice.

      If you’d like to compare a range of home loans available for refinancing, please have a look at our refinancing guide.

      Our guide also covers different reasons for refinancing, such as debt consolidation if you would like to pay off your personal loan and credit card. You can also use our calculator to help you figure out if refinancing makes financial sense for your situation, seeing as you need to pay around $2,500 for exit costs.

      All the best,
      Shirley

  3. Default Gravatar
    vicki | February 17, 2015

    hi i have$50,000-$60,000 saved i run my own buisiness but the way my account has done my taxes it shows i dont earn alot and the house and land i want to purchase is $600,000 i have been told to go for a low doc loan but then i need to come up with $130,000 do you know of some one who can help me as this is my dream house as i am desperate and starting to get so destroyed by it all they say it the australian dream to own your own home..then help me please…

    • Staff
      Shirley | February 18, 2015

      Hi Vicki,

      Thanks for your question.

      You may want to use our borrowing power calculator to see where you stand.

      If you find that none of the loans we feature are suitable for your situation, there is always the option of speaking to a home loan broker. 

      They’ll be able to help you further should need further help in narrowing down a suitable home loan option. 

      Cheers,
      Shirley

  4. Default Gravatar
    Rosa | February 12, 2015

    Hi – I am looking at refinancing my mortgages. My question is – do lending institutions negotiate on fixed term rates or just variable rates? I am chatting to two of the Big 4 banks so would like to know all the bargaining strategies I can utilise! Thanks in advance. Rosa

    • Staff
      Shirley | February 12, 2015

      Hi Rosa,

      Thanks for your question.

      You can negotiate both the fixed term rates and variable rates. It would be best to arm yourself with market knowledge so you know if you’re getting a good deal or not when the bigger banks make their offers.

      Don’t be afraid to negotiate and always tell the banks what the other banks are offering you, and challenge them to meet it.

      All the best and let us know how you go,
      Shirley

  5. Default Gravatar
    V | February 5, 2015

    im want to change my home loan with cba paying 5.20

    are there any varible cheeper than 4.68

    • Staff
      Shirley | February 6, 2015

      Hi V Hung,

      Thanks for your question.

      There are number of variable rate home loans below 4.68. If you click on ‘interest rate (p.a.)’ in our blue comparison table above, it will automatically sort the interest rates in ascending order.

      If you would like to refinance, our refinancing guide can help you decide with lender to go with and if it will make financial sense for your situation.

      Cheers,
      Shirley

  6. Default Gravatar
    alex | January 28, 2015

    Hi,

    I am looking to loan around $180,000 for my first home. I have a $75,000 deposit.

    I am just not sure as how to decide which company to go with. Is it advisable to go with one of the main banks, or other loan companies with smaller interest rates? I’m just not sure about all the small print, whether there will be hidden costs along the way etc. And i don’t know how i should make the decision, as its obviously not as easy as just choosing the cheapest company that comes up on your calculator, (which happens to be: ‘Dream Home Loan Offset Variable – <90% LVR' when i do the search).

    Regards,

    Alex

    • Staff
      Shirley | January 28, 2015

      Hi Alex,

      Thanks for your question.

      The decision is ultimately up to you. Smaller banks are just as safe as the big ones because all financial institutions in Australia are regulated by independent government bodies, such as APRA and ASIC.

      They have to be authorised to operate in the financial industry and you can check its credit rating displayed on their website.

      We also have an article about choosing a lender that may be helpful to you.

      All the best,
      Shirley

  7. Default Gravatar
    Damian | January 19, 2015

    Do ING Direct have customer representatives who will meet their clients face-toface or are they purely over the phone and online application process orientated?
    Thanks, Damian.

    • Staff
      Shirley | January 19, 2015

      Hi Damian,

      Thanks for your question.

      ING Direct have one customer service centre located in Sydney. Otherwise, the institution operates online and over the phone.

      Cheers,
      Shirley

  8. Default Gravatar
    Kingsley | December 29, 2014

    My partner and i are new small business owners.
    But still are both on disability support pensions, we also have a disabled son that is on DSP.
    Do any lending institutions loan on Pension payments
    We have $10,000 cash and can afford $1,400 per month at this stage.

    • Staff
      Shirley | December 29, 2014

      Hi Kingsley,

      Thanks for your question.

      Most lenders can offer loans as long as the pension isn’t your primary source of income. It’s advisable that you speak to a mortgage specialist who can point you in the direction in terms of a lender.

      Cheers,
      Shirley

  9. Default Gravatar
    aziz | December 4, 2014

    can I refinance home loan to settle my credit with AKPK

    • Staff
      Shirley | December 5, 2014

      Hi Aziz,

      Thanks for your question.

      It looks like AKPK is a educational service, it seems like they don’t issue any products themselves.

      It’s advisable that you get in touch with them directly to discuss any credit needs you may have.

      Cheers,
      Shirley

  10. Default Gravatar
    KS | December 4, 2014

    My husband has an investment loan and an offset acct linked to it, both in his name. I want to start either making regular monthly payments into the offset account or depositing my whole salary into it. In both cases I’d like to be able to get access and make withdrawals from this account as well. Can this be made and how, or there is no way at all (making it a joint account even it is not now, or something similar – I’ve heard a term ‘signatory to the investment home loan’ – without fees or refinancing)
    Thank you

    • Staff
      Shirley | December 4, 2014

      Hi KS,

      Thanks for your question.

      It will depend on your lender, but in most cases if you’d like your name on the title of the property too it might involve refinancing.

      Signatory authority means that you’ll be able to use and deposit into the offset account, but it might not mean that you’re automatically added to the title of the property.

      Please get in touch with your lender directly and they’ll be able to explain what options are available to you.

      All the best,
      Shirley

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