Etihad Guest Frequent Flyer Program

Information verified correct on April 1st, 2015

Compare the frequent flyer program offered by Etihad Airways.

Etihad Guest Card

Etihad was born in Abu Dhabi in the year 2003, as a result of Royal Decree, and means union in Arabic.

There's 66 aircraft in the Etihad fleet, flying to 84 destinations on over 1000 flights per week, making it one of the largest airlines in the Middle East.

It also has large stakes in airberlin and Air Seychelles.

Etihad Airways' main tenet is to provide the best of Arabian hospitality, a principle which has helped it win the 'World's Leading Airline' at the World Travel Awards in 2009, 2010, 2011.


Join the Etihad Guest Frequent Flyer program

What is the Guest program and how does it work?

Etihad's frequent flyer program is known as the Guest program. It's not drastically different to any of the other frequent flyer programs in how it works. You earn Guest Miles from flying, using a rewards credit card or spending on the items or services of program partners.

Once you earn enough Miles you can redeem them for a range of rewards including free flights, better seats on your flights, raffle tickets, excess baggage or items through the Guest Reward Shop.

Exploring the Etihad Guest program - membership tiers

One way you can maximise the benefits you get through the Guest program is by getting to a higher membership tier. These tiers can only be climbed by flying regularly, and the different tiers are mentioned below:

  • Etihad Guest

  • Etihad Guest Silver

  • Etihad Guest Gold

  • Etihad Guest Gold Elite

Etihad Guest Tiers

To rise through these levels you'll need to earn the appropriate number of Tier Miles. You earn a Tier Mile for every real mile you travel on an Etihad flight, with more earned depending on the class you fly. Once you get to a tier you'll need to either keep up the appropriate number of eligible flights each year or earn the appropriate number of Tier Miles.

Enjoy the higher status level benefit

Here are some of the benefits you get as you progress higher in the Guest program.

Guest

Guest membership is the base level every frequent Etihad flyer starts at. It comes with the regular benefits other frequent flyer programs come with, including a dedicated website and account to manage your account, the ability to set up a family pooling account to hold your family's combined miles, access to the online rewards store and the ability to record your travelling preferences.

Guest Silver

Etihad Guest Silver

Where things start getting more interesting is in the Guest Silver level. Here you get:

  • 25% bonus Guest Miles on every flight

  • A priority waitlist for busy flight routes so you don't miss out

  • A guaranteed Economy Coral seat if booked 24 hours in advance

  • Lounge access to the Pearl Business class lounge, or when flying in and out of Abu Dhabi, access to the Al Reem Lounge facility in terminal 1. This also has a dedicated check in facility.

  • A free 10 kg of extra baggage regardless of how full the flight is

  • A chauffeur service at all stages of your journey when travelling on Pearl Business or Diamond First Class.


Etihad Guest Gold Card

Guest Gold

Gold membership continues to up the ante. You'll get the following improved benefits in addition to the benefits listed above:

  • 50% bonus Guest Miles on every flight

  • 15 kg of excess baggage allowed even on full flights

  • Priority check-in and boarding regardless of the class you're travelling on

  • Faster immigration and baggage collection


Etihad Guest Elite Card

Guest Gold Elite

Gold Elite membership is the top of the Etihad membership food chain. In addition to improved benefits you'll also get:

  • 75% bonus Guest Miles on every flight

  • 20 kg of excess baggage allowed even on full flights

  • A guaranteed Pearl Business seat if booked 48 hours in advance

  • A guaranteed Coral Economy seat if booked 12 hours in advance

  • Access for you and a guest to the Diamond First Class Lounge in Abu Dhabi International Airport

  • The ability to invite another Guest member to enjoy the benefits of Gold membership

  • The ability to nominate another person on your behalf to carry out your transactions

How do I reach these levels?

The table below shows the number of Tier Miles or Tier Segments needed to reach and maintain the various membership levels in the Guest program. Tier Segments are earned at the rate of one segment per Coral Economy Class flight, two segments earned per Pearl Business class flight and three segments per Diamond First class flight.

Tiers

Attaining a Tier

Maintaining a Tier

Tier Miles

Tier Segments

Tier Miles

Tier Segments

Etihad Guest Silver

25,000

20

20,000

15

Etihad Guest Gold

50,000

40

40,000

30

Etihad Guest Gold Elite

125,000

60

100,000

48

How do I earn Guest Miles

Etihad Airplane

Earning Guest Miles is the same as most frequent flyer programs with a few exceptions. Here's how you can earn Guest Miles:

Flying with Etihad or partner airlines

The most basic way to earn Guest Miles is by using Etihad Airways when travelling. You'll earn Miles based on how many real miles you earn.

If you're a Guest member will earn 50% of the miles you fly on eligible flights, and if you have a higher membership you'll earn more, with Gold members earning 100% of the miles they fly, and Gold Elite earning even more than this.

For a Coral Economy Class flight from Abu Dhabi to London Heathrow (a distance of 3409 miles) you'll earn:

Membership level

Guest Miles earned

Guest

1705

Guest Silver

2557

Guest Gold

3409

Guest Gold Elite

4261

As mentioned above you'll earn more points if you travel in a better class.

Airline partners

Etihad has a number of partners who you can fly with to earn Guest Miles. These include:

  • Airberlin
  • Air Serbia
  • Air Seychelles
  • Air New Zealand
  • Alitalia
  • All Nippon Airways - ANA
  • American Airlines

 

  • Asiana Airlines
  • Bangkok Airways
  • Brussels Airlines
  • Czech Airlines
  • Garuda Indonesia
  • Hainan Airlines
  • Jet Airways

 

 

You'll also be able to accrue points with Codeshare partners including Aer Lingus, Air France and more.

Spending with bonus partners

Spending money with Etihad Airways' partners will also see you earn points. Below are the partners for hotels, financial partners, car rentals, shopping, telecommunications and entertainment.

Hotel partners

Below are the hotels which will earn Guest Miles and some of the earn rates you can hope to receive.

  • Accor Hotels
  • Atlantis The Palm, Dubai
  • Constance Hotels and Resorts - earn one Mile per one USD spent
  • Cristal Hotels -  earn one Mile per one USD spent
  • Danat Hotels & Resorts
  • Fairmont Hotels & Resorts
  • Global Hotel Alliance
  • Hilton Worldwide
  • Hyatt
  • InterContinental Hotels Group
  • Jumeirah Hotels & Resorts - earn one Mile per one USD spent
  • Maritim
  • Mandarin Oriental Hotel Group -  earn 500 Miles on guest rooms and 800 Miles on Club rooms and suites for qualifying stays
  • Marriott Vacation Club Intl
  • The Merrion Dublin -  earn one Mile per one USD spent, or two if you're a Gold or Gold Elite member
  • Millennium
  • One to One
  • PointsHound
  • One&Only Resorts and Mazagan - earn one Mile per one USD spent
  • Park Inn by Radisson
  • Preferred Hotel Group
  • Radisson Blu Hotels & Resorts
  • Raffles Hotels & Resorts - earn 500 Mile per eligible stay
  • Rocketmiles -  earn 1,000 - 1,500 Miles per night on bookings made on Rocketmiles
  • Rotana
  • Shangri-La Hotels and Resorts
  • Swiss Belhotel
  • Swissotel Hotels & Resorts -  earn 500 Miles per qualifying stay
  • Starwood Hotels & Resorts Worldwide
  • Viceroy Hotels and Resorts -  earn one Mile per one USD spent
  • Vision Hotels

Credit cards

Unfortunately at the time of writing there are no credit cards in Australia which allow you to directly earn Guest Miles as there are with the Emirates Skywards, Singapore Airlines KrisFlyer, Qantas Frequent Flyer or Virgin Velocity Programs.

If you want to earn Etihad Guest Miles using an Australian credit card you'll have to go down the rewards card route. This means rather than a regular frequent flyer card you'll have to earn points with a bank rewards credit card and then swap these points for Guest Miles.

You can currently only do this with an American Express card. Many of their cards will allow you to swap American Express Membership Rewards (MR) points for Guest Miles. These can be swapped at the rate of one MR point per one Guest Mile. A minimum transfer of 1,000 points apply to each conversion.

American Express Credit Card Comparisons

Rates last updated April 1st, 2015
Interest rate (p.a.) Balance transfer rate (p.a.) Annual fee Cash advance rate (p.a.)
American Express Qantas Discovery Card
American Express Qantas Discovery Card
Pay 0.99% p.a. for 6 months on balance transfers and earn up to 7,500 bonus Qantas Points. All for no annual fee. 20.74% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $0 p.a. Go to site More info
American Express Qantas Ultimate Card
American Express Qantas Ultimate Card
Receive up to 50,000 extra Qantas Points. Plus earn 1.000 points per $1 spend. Also offering a low interest rate of 0.99% p.a. for 6 months on balance transfers. 20.74% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $450 p.a. Go to site More info
American Express Platinum Edge Credit Card
American Express Platinum Edge Credit Card
Receive 10,000 Membership Rewards Bonus Points. Also receive a complimentary Virgin Australia domestic economy return flight each year. Plus a low interest rate of 0.99% p.a. for 6 months on balance transfers. 20.74% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $195 p.a. Go to site More info
American Express Platinum Card
American Express Platinum Card
Receive 80,000 Membership Rewards Bonus Points when you spend $500 on your card. These points can be transferred into Qantas Points at a ratio of 1:1. $1,200 p.a. Go to site More info
American Express Gold Business Card
American Express Gold Business Card
Keep track of your business expenses with a dedicated business credit card. Your account details can be uploaded in to MYOB, Excel or Quicken to help with BAS reporting. $169 p.a. Go to site More info
American Express Velocity Platinum Card
American Express Velocity Platinum Card
Receive 50,000 bonus Velocity Rewards points if you spend $500 within the first 3 months. Plus a low interest rate of 0.99% p.a. for 6 months on balance transfers. 20.74% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $349 p.a. Go to site More info
American Express Platinum Business Card
American Express Platinum Business Card
Provides easy tracking and management of business expenses – reporting meets ATO requirements. Dedicated Platinum Business Concierge to assist you day-to-day. $1,500 p.a. Go to site More info
American Express Velocity Escape Card
American Express Velocity Escape Card
Earn 7,500 bonus Velocity points if you spend $300 in the first 3 months. Plus $0 annual fee with a low interest rate of 0.99% p.a. for 6 months on balance transfers. 20.74% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $0 p.a. Go to site More info
American Express Low Rate Credit Card
American Express Low Rate Credit Card
An accessible card with a low minimum income, competitive interest rate and complimentary insurances. 11.99% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $0 p.a. Go to site More info
American Express Velocity Business Card
American Express Velocity Business Card
A truly dedicated business rewards credit card. Download all your card expenses in a format readable by Quicken, MYOB, Microsoft Excel and more, helping you simplify your quarterly BAS reporting. $249 p.a. Go to site More info
American Express Qantas Premium Card
American Express Qantas Premium Card
Earn 30,000 bonus Qantas Points, plus Qantas Points for every $1 you spend, and more Qantas Points for every dollar you spend on selected Qantas services. Plus a low interest rate of 0.99% p.a. for 6 months on balance transfers. 20.74% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $249 p.a. More info
David Jones American Express
David Jones American Express
The AMEX David Jones Credit Card gives you everyday shopping Gift Points which can be redeemed for travel and gift cards.Earn 30,000 Membership Rewards points or 22,500 Qantas Points when you spend outside of store 3 times in the first month. 20.74% p.a. $99 p.a. More info
American Express Qantas Business Card
American Express Qantas Business Card
Earn 1.000 Qantas Point per dollar spent on eligible purchases $299 p.a. More info
David Jones American Express Platinum Card
David Jones American Express Platinum Card
Receive 40,000 Membership Rewards points or 30,000 Qantas Points. Plus earn up to 4 rewards point per $1 spend. 20.74% p.a. $295 p.a. More info
American Express Business Accelerator Credit Card
American Express Business Accelerator Credit Card
This credit card gives you up to 55 days of interest-free purchases 20.74% p.a. $160 p.a. More info
American Express Business Card
American Express Business Card
A charge card that comes up with no pre-set spending limit plus no interest charges on your card. $109 p.a. More info
American Express Qantas Business Credit Card
American Express Qantas Business Credit Card
Up to 55 days interest free on purchases plus earn 1.000 on eligible purchases. $160 p.a. More info
American Express Platinum Rewards Credit Card
American Express Platinum Rewards Credit Card
Receive 5,000 membership rewards points when you apply by , are approved and spend $500 within the first 2 months of card membership. 20.74% p.a. 0.99% p.a. for 6 months with 1% balance transfer fee $0 p.a. annual fee for the first year ($80 p.a. thereafter) More info
Earn points shopping

Shopping

Etihad have a number of online shopping partners which cover most bases. If you shop with these retailers and quote your membership number you'll earn points per dollar spent. This gives you a large number of potential ways to earn points by spending with retailers as diverse as Sony Creative Software, eBooks.com, Audible.com, BBC Shop and more.

Financial partners

Etihad has partnerships with Abu Dhabi Commercial Bank, Citibank, HSBC and a number of other providers, but unfortunately these services are not available in Australia.

Car hire

Etihad have partnerships with the following global car hire companies:

  • Avis -  earn 500 Miles per rental if you have regular Guest membership, or up to 800 Miles per rental if you're a Gold Elite member

  • Budget -  earn 500 Miles per rental if you have regular Guest membership, or up to 800 Miles per rental if you're a Gold Elite member

  • Europcar -  earn 500 Miles per qualifying rental

  • Hertz -  earn 500 Miles per standard rental or 1,000 Miles per Prestige Collection rentals

  • National and Alamo - earn 500 Miles per rental if you have regular Guest membership, or up to 750 Miles per rental if you're a Gold member

  • Sixt - earn 500 Miles for every car, or 1,000 Miles for every transfer with the Sixt limousine service

Other

There are other earning partners too. These include:

Entertainment. You'll earn points when spending on tickets at the Melbourne Recital Centre, Ferrari World in Abu Dhabi or Yas Waterworld Abu Dhabi among others, and can earn points on membership to the Priority Pass program.

Telecommunications. Mobily, OneSimCard and Etisalat are a few of the different providers who allow you to earn points.

Redeeming Guest Miles

Like most frequent flyer programs, you can redeem Guest Miles in a number of ways, and for a number of different rewards.

Flights. As can be expected, using points to pay for flights is one of the more popular reasons why consumers opt for frequent flyer programs. For a one way flight from Sydney to Abu Dhabi you'll be paying 68305 Guest Miles.

Upgraded seats. Another great way to make use of your Miles is to use them to upgrade a seat you've paid for already. This can see you fly in style and comfort. A Melbourne to Abu Dhabi flight can be upgraded from Coral Economy to Pearl Business with 56,076 - 70,095 Miles depending on what Coral Economy fare class you have.

Etihad First Class

Excess baggage. If you plan to be taking a fair bit of luggage overseas with you, or you go a bit overboard with shopping while on your trip you can use your points to pay for your excess baggage.

Donate your Miles. You can elect to donate your Guest Miles to a variety of charities including the Swiss Red Cross, Primary Construction, House of Hope and The Poor & Needy Project.

Raffle tickets. From time to time Etihad run raffle ticket promotions. These can include prizes such as an iPad Air, and cost 100 Miles per ticket.

Rewards store. Like most frequent flyer stores, the Guest program has a range of items you can redeem points for. Categories include travel, fun, experience, premium and much more.

Comparing the Guest program to other programs

Comparing a frequent flyer program for redeeming flights is beyond the scope of this article. If you wish to find out how Guest stacks up against value in terms of flight rewards you may wish to consult an frequent flyer program.

Here are some ways to compare the features offered by programs.

Points expiry

Etihad Guest Miles expire at different rates depending on your membership level. This is unique among frequent flyer programs.

Guest

Two years from date of earning

Guest Silver

Two and a half years from date of earning

Guest Gold

Three years from date of earning

Guest Gold Elite

Three years from date of earning

This is unlike Qantas Frequent Flyer and Virgin Velocity Frequent Flyer programs, which allow users to keep their points as long as they keep their accounts active every 18 or 36 months respectively. In this regard the Guest program doesn't compare well, but if you don't plan to build up your balances over two or more years this won't matter.

Other programs such as Emirates Skywards and Asia Miles will give you a flat three years with which to redeem your points, so in this regard Etihad Guest also doesn't stack up well.

Status comparison

The table below shows the number of Tier Miles or Status Credits earned for a flight of approximately 3,400 miles (roughly the distance from Sydney to Abu Dhabi).

As you can see, it takes a little over eight of these flights to reach Guest Silver membership or:

  • 4.16 flights of 3,001 - 5,000 miles with Virgin

  • Five flights of 3,601 - 4,800 miles with Qantas

Tier Miles/ Status Credits earned

Status credits needed for silver membership

Other requirements

Annual requirements to maintain silver level

Etihad Guest 3049 25,000 or 20 Tier Segments None 20,000 Tier Miles or 15 Tier Segments

Virgin Velocity

60

250

Two eligible sectors

Earn 200 Status Credits and fly two eligible sectors

Qantas Frequent Flyer

60

300

Four eligible Qantas, QantasLink or Jetstar flights

Earn 250 credits per 12 month period and four eligible flights

Let's now compare the benefits of the Guest Silver membership to the silver memberships of both Qantas and Virgin.

Etihad Guest Silver

Qantas Frequent Flyer Silver

Virgin Velocity Silver

Points bonus?

25% bonus on eligible flights

50% bonus

Up to 50% bonus (25% bonus for Etihad flights)

Priority reservation waitlist?

Yes

Yes

Yes

Alliance membership?

No

Yes, oneworld Ruby status

No

Priority phone service?

No

Yes

Yes

Preferential seating?

No, but ability to record your travel preferences online

Yes, you can select and store seating preferences, and select your seat at the time of booking or check-in for free.

Ability to set a preference, and ability to select a seat from the reserved zone of your cabin. Preferential access to Qantas Award seats.

Extra baggage allowance?

An additional 10 kg of baggage is allowed.

Varied allowances for short haul flights, one extra piece when flying to USA on Virgin Australia, and 10kg extra for other international long haul flights with Virgin Australia (Excludes Singapore Airlines codeshare)

9 kg of extra baggage for domestic flights, an extra piece for international flights.

Faster check in?

No

International priority check in

International priority check in

Lounge access?

Yes, access to Pearl Business class lounge, and when flying out of Abu Dhabi, access to the Al Reem Lounge facility.

Yes, one free pass to the Qantas Club

Yes, two free passes to the Virgin Australia Lounges

Family pooling? Yes No Yes

Pros and cons of the Etihad Guest program

Pros

  • Program allows family pooling of Guest Miles

  • Free membership

  • One of the largest airlines in the Middle East, so there are many flights and routes to choose from when selecting rewards

Cons

  • Guest Miles expiry is only two years, which doesn't match other programs

  • Attaining a higher status membership requires more flying than other programs

  • No membership to any airline alliances

FAQs

What is Family pooling?

The Etihad Guest program allows family pooling. If you have a family membership, you could pool all the earned miles into one single account valid up to eight members in your family.

What is the membership fee?

Etihad Guest offers free membership. You do not have to pay anything to become a member. However in case of theft or loss of Etihad Guest cards, you will be subjected to a fee of 500 Guest miles for a replacement.

Can anyone become a member?

Yes, anyone can become a member whether you live in Australia or any other country. Simply fill out the enrolment form in order to become a member of Etihad Guest program. You have to punch in personal information, contact information and your preference in seats and meals to become a member.

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191 Responses to Etihad Guest Frequent Flyer Program

  1. Default Gravatar
    David | March 27, 2015

    Hi, am I able to transfer Etihad miles to my Virgin Velocity account?

    • Staff
      Shirley | March 30, 2015

      Hi David,

      Thanks for your question.

      You won’t be able to directly transfer your miles as the programs have different terms and conditions, though you can redeem your Etihad miles for Velocity rewards.

      Please see this page for more information.

      Cheers,
      Shirley

  2. Default Gravatar
    Malek | March 22, 2015

    i have 63000 airmiles, is that means i will be a etihadguest gold member ?
    and if it is correct when i will receive my new card

    • Staff
      Shirley | March 23, 2015

      Hi Malek,

      Thanks for your question.

      You need to obtain at least 50,000 tier miles to be Etihad Guest. Etihad Guest Tier Miles are earned at a rate of one Tier Mile for every mile you fly with Emirates and any Class Bonus Miles earned also count towards your Etihad Guest Tier.

      Membership cards are sent to you within two months of reaching Gold.

      Cheers,
      Shirley

  3. Default Gravatar
    Praveen | March 20, 2015

    is there any option of auto upgrade from economy to buiness

    • Staff
      Shirley | March 23, 2015

      Hi Praveen,

      Thanks for your question.

      There are a number of options including: cash, credit card and using your Guest miles.

      Cheers,
      Shirley

  4. Default Gravatar
    Jimmy | March 19, 2015

    I would like to know how many miles I have accrued so far

    • Staff
      Shirley | March 20, 2015

      Hi Jimmy,

      Thanks for your question.

      Please log in to your account through the official Etihad Guest website to view your account details and keep track of your Etihad Guest Miles balance.

      Cheers,
      Shirley

  5. Default Gravatar
    chin | March 18, 2015

    cardholder for Etihad Guest Member can enter to Abu Dhabi airport lounge ?

    Thanks.

    • Staff
      Shirley | March 19, 2015

      Hi Chin,

      Thanks for your question.

      Etihad Guest Silver and above members are eligible to access the Airport Lounge at Abu Dhabi.

      Cheers,
      Shirley

    • Default Gravatar
      chin | March 19, 2015

      Thanks for your reply.

  6. Default Gravatar
    Londoner | March 13, 2015

    Hello,

    I have been trying to logo in. I have sign up but have not got any email from you guys. Could you please help.

    Thank you

    • Staff
      Shirley | March 13, 2015

      Hi Londoner,

      Thanks for your question.

      Please note that finder.com.au is an online comparison service and does not represent Etihad Guest. Please speak to a member of the customer service team at Etihad Guest, they will able to fix this internally for you.

      Cheers,
      Shirley

  7. Default Gravatar
    Joanne | February 27, 2015

    I have tried to enter my Husband into the program but have been told to use a different email address for him. We only have the one email address for the two of us. What do we do, he is entitled to earn points also.

    • Staff
      Shirley | February 27, 2015

      Hi Joanne,

      Thanks for your question.

      Unfortunately the Emirates system only allows one email address per member. Your husband may want to consider making a new email address for his Emirate Skywards frequent flyer account.

      If you would like to discuss your options, please get in touch Emirates Skyward directly.

      Cheers,
      Shirley

  8. Default Gravatar
    AYAZ | February 25, 2015

    I am facing Issue while booking for my family , No any preset data coming against each member . My Family Members are added & approved.

    • Staff
      Shirley | February 26, 2015

      Hi Ayaz,

      Thanks for your question.

      Please speak to a member of the customer service team at Etihad Guest, they will able to fix this internally for you.

      Cheers,
      Shirley

  9. Default Gravatar
    Aftab | February 24, 2015

    My wife has booked flight ticket but forgot to enter my etihad membership in it. How I can do it now

    • Staff
      Shirley | February 24, 2015

      Hi Aftab,

      Thanks for your question.

      Upon checking into your flight at the airport, you can quote your membership number for the miles to be credited to your account.

      Cheers,
      Shirley

  10. Default Gravatar
    ali | February 23, 2015

    Hi
    First of all I want to ask how can we make etihad guest card or by how many flights through etihad we can get a guest card and how can we use it

    • Staff
      Shirley | February 24, 2015

      Hi Ali,

      Thanks for your question.

      You’ll receive your permanent membership card after you’ve flown on your third flight with Etihad. After you’ve received your card you can use it when checking into flights for your miles to be credited or accessing lounges.

      Cheers,
      Shirley

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