Etihad Guest Frequent Flyer Program

Information verified correct on February 11th, 2016

Compare the frequent flyer program offered by Etihad Airways.

Etihad Guest Card

Etihad was born in Abu Dhabi in the year 2003, as a result of Royal Decree, and means union in Arabic.

There's 66 aircraft in the Etihad fleet, flying to 84 destinations on over 1000 flights per week, making it one of the largest airlines in the Middle East.

It also has large stakes in airberlin and Air Seychelles.

Etihad Airways' main tenet is to provide the best of Arabian hospitality, a principle which has helped it win the 'World's Leading Airline' at the World Travel Awards in 2009, 2010, 2011.

Join the Etihad Guest Frequent Flyer program

What is the Guest program and how does it work?

Etihad's frequent flyer program is known as the Guest program. It's not drastically different to any of the other frequent flyer programs in how it works. You earn Guest Miles from flying, using a rewards credit card or spending on the items or services of program partners.

Once you earn enough Miles you can redeem them for a range of rewards including free flights, better seats on your flights, raffle tickets, excess baggage or items through the Guest Reward Shop.

Exploring the Etihad Guest program - membership tiers

One way you can maximise the benefits you get through the Guest program is by getting to a higher membership tier. These tiers can only be climbed by flying regularly, and the different tiers are mentioned below:

  • Etihad Guest
  • Etihad Guest Silver
  • Etihad Guest Gold
  • Etihad Guest Gold Elite
Etihad Guest Tiers

To rise through these levels you'll need to earn the appropriate number of Tier Miles. You earn a Tier Mile for every real mile you travel on an Etihad flight, with more earned depending on the class you fly. Once you get to a tier you'll need to either keep up the appropriate number of eligible flights each year or earn the appropriate number of Tier Miles.

Enjoy the higher status level benefit

Here are some of the benefits you get as you progress higher in the Guest program.

Guest

Guest membership is the base level every frequent Etihad flyer starts at. It comes with the regular benefits other frequent flyer programs come with, including a dedicated website and account to manage your account, the ability to set up a family pooling account to hold your family's combined miles, access to the online rewards store and the ability to record your travelling preferences.

Guest Silver

Etihad Guest Silver

Where things start getting more interesting is in the Guest Silver level. Here you get:

  • 25% bonus Guest Miles on every flight
  • A priority waitlist for busy flight routes so you don't miss out
  • A guaranteed Economy Coral seat if booked 24 hours in advance
  • Lounge access to the Pearl Business class lounge, or when flying in and out of Abu Dhabi, access to the Al Reem Lounge facility in terminal 1. This also has a dedicated check in facility.
  • A free 10 kg of extra baggage regardless of how full the flight is
  • A chauffeur service at all stages of your journey when travelling on Pearl Business or Diamond First Class.

Etihad Guest Gold Card

Guest Gold

Gold membership continues to up the ante. You'll get the following improved benefits in addition to the benefits listed above:

  • 50% bonus Guest Miles on every flight
  • 15 kg of excess baggage allowed even on full flights
  • Priority check-in and boarding regardless of the class you're travelling on
  • Faster immigration and baggage collection

Etihad Guest Elite Card

Guest Gold Elite

Gold Elite membership is the top of the Etihad membership food chain. In addition to improved benefits you'll also get:

  • 75% bonus Guest Miles on every flight
  • 20 kg of excess baggage allowed even on full flights
  • A guaranteed Pearl Business seat if booked 48 hours in advance
  • A guaranteed Coral Economy seat if booked 12 hours in advance
  • Access for you and a guest to the Diamond First Class Lounge in Abu Dhabi International Airport
  • The ability to invite another Guest member to enjoy the benefits of Gold membership
  • The ability to nominate another person on your behalf to carry out your transactions

How do I reach these levels?

The table below shows the number of Tier Miles or Tier Segments needed to reach and maintain the various membership levels in the Guest program. Tier Segments are earned at the rate of one segment per Coral Economy Class flight, two segments earned per Pearl Business class flight and three segments per Diamond First class flight.

TiersAttaining a TierMaintaining a Tier
Tier MilesTier SegmentsTier MilesTier Segments
Etihad Guest Silver25,0002020,00015
Etihad Guest Gold50,0004040,00030
Etihad Guest Gold Elite125,00060100,00048

How do I earn Guest Miles?

Etihad Airplane

Earning Guest Miles is the same as most frequent flyer programs with a few exceptions. Here's how you can earn Guest Miles:

Flying with Etihad or partner airlines

The most basic way to earn Guest Miles is by using Etihad Airways when travelling. You'll earn Miles based on how many real miles you earn.

If you're a Guest member will earn 50% of the miles you fly on eligible flights, and if you have a higher membership you'll earn more, with Gold members earning 100% of the miles they fly, and Gold Elite earning even more than this.

For a Coral Economy Class flight from Abu Dhabi to London Heathrow (a distance of 3409 miles) you'll earn:

Membership levelGuest Miles earned
Guest1705
Guest Silver2557
Guest Gold3409
Guest Gold Elite4261

As mentioned above you'll earn more points if you travel in a better class.

Airline partners

Etihad has a number of partners who you can fly with to earn Guest Miles. These include:

  • Airberlin
  • Air Serbia
  • Air Seychelles
  • Air New Zealand
  • Alitalia
  • All Nippon Airways - ANA
  • American Airlines
  • Asiana Airlines
  • Bangkok Airways
  • Brussels Airlines
  • Czech Airlines
  • Garuda Indonesia
  • Hainan Airlines
  • Jet Airways

You'll also be able to accrue points with Codeshare partners including Aer Lingus, Air France and more.

Spending with bonus partners

Spending money with Etihad Airways' partners will also see you earn points. Below are the partners for hotels, financial partners, car rentals, shopping, telecommunications and entertainment.

Hotel partners

Below are the hotels which will earn Guest Miles and some of the earn rates you can hope to receive.

  • Accor Hotels
  • Atlantis The Palm, Dubai
  • Constance Hotels and Resorts - earn one Mile per one USD spent
  • Cristal Hotels -  earn one Mile per one USD spent
  • Danat Hotels & Resorts
  • Fairmont Hotels & Resorts
  • Global Hotel Alliance
  • Hilton Worldwide
  • Hyatt
  • InterContinental Hotels Group
  • Jumeirah Hotels & Resorts - earn one Mile per one USD spent
  • Maritim
  • Mandarin Oriental Hotel Group -  earn 500 Miles on guest rooms and 800 Miles on Club rooms and suites for qualifying stays
  • Marriott Vacation Club Intl
  • The Merrion Dublin -  earn one Mile per one USD spent, or two if you're a Gold or Gold Elite member
  • Millennium
  • One to One
  • PointsHound
  • One&Only Resorts and Mazagan - earn one Mile per one USD spent
  • Park Inn by Radisson
  • Preferred Hotel Group
  • Radisson Blu Hotels & Resorts
  • Raffles Hotels & Resorts - earn 500 Mile per eligible stay
  • Rocketmiles -  earn 1,000 - 1,500 Miles per night on bookings made on Rocketmiles
  • Rotana
  • Shangri-La Hotels and Resorts
  • Swiss Belhotel
  • Swissotel Hotels & Resorts -  earn 500 Miles per qualifying stay
  • Starwood Hotels & Resorts Worldwide
  • Viceroy Hotels and Resorts -  earn one Mile per one USD spent
  • Vision Hotels

Credit cards

Unfortunately at the time of writing there are no credit cards in Australia which allow you to directly earn Guest Miles as there are with the Emirates Skywards, Singapore Airlines KrisFlyer, Qantas Frequent Flyer or Virgin Velocity Programs.

If you want to earn Etihad Guest Miles using an Australian credit card you'll have to go down the rewards card route. This means rather than a regular frequent flyer card you'll have to earn points with a bank rewards credit card and then swap these points for Guest Miles.

You can currently only do this with an American Express card. Many of their cards will allow you to swap American Express Membership Rewards (MR) points for Guest Miles. These can be swapped at the rate of one MR point per one Guest Mile. A minimum transfer of 1,000 points apply to each conversion.

American Express Credit Card Comparisons

Rates last updated February 11th, 2016
Complimentary Travel Insurance Cover Bonus Points Points per $ spent Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
American Express Essential Credit Card
Receive a $50 credit on eligible spend and get Smartphone screen insurance combined with a no annual fee for life card.
1 14.99% p.a. 0% p.a. for 12 months $0 p.a. Go to site More info
American Express Velocity Escape Card -  Exclusive Offer
Enjoy 15,000 bonus Velocity Points and earn 2 points for every $1 you spend, together with a $0 annual fee. Also receive 0% for 12 months on balance transfers.
15,000 bonus points VISA/MC: 0 AMEX: 1 20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $0 p.a. Go to site More info
American Express Qantas Premium Card
Earn 80,000 bonus Qantas Points, plus Qantas Points for every $1 you spend, and more Qantas Points for every dollar you spend on selected Qantas services. Offer ends 29 February 2016. A low balance transfer rate of 0% p.a. for 12 months applies.
2 months 80,000 bonus points VISA/MC: 0 AMEX: 1 20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $249 p.a. Go to site More info
American Express Qantas Discovery Card
Enjoy up to 7,500 extra Qantas Frequent Flyer Points and 1.00 points per $1 spent. Plus 0% p.a. on balance transfers for 12 months, all for a $0 annual fee.
7,500 bonus points VISA/MC: 0 AMEX: 1 20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $0 p.a. Go to site More info
American Express Velocity Platinum Card
Enjoy up to 50,000 bonus Velocity Points and up to 3 rewards points per dollar spent, plus 0% p.a. balance transfer offer for 12 months and a complimentary return flight every year.
2 months 50,000 bonus points VISA/MC: 0 AMEX: 1 20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $349 p.a. Go to site More info
American Express Platinum Edge Credit Card
Receive 10,000 Membership Rewards Bonus Points and 3 points on every $1 spent. Enjoy 0% p.a. for 12 months on balance transfers and a complimentary domestic return flight every year.
6 months 10,000 bonus points VISA/MC: 0 AMEX: 1 20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $195 p.a. Go to site More info
American Express Qantas Ultimate Card
Enjoy up to 50,000 extra Qantas Frequent Flyer Points and up to 3 Qantas Points for every dollar spent on eligible purchases and 0% p.a. on balance transfers for 12 months, plus a complimentary return flight every year.
6 months 50,000 bonus points VISA/MC: 0 AMEX: 1 20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $450 p.a. Go to site More info
American Express Platinum Card
Receive 100,000 Membership Rewards Bonus Points and earn up to 3 points per dollar spent. Gain access to travel insurance, $200 Platinum Travel Credit every year and access to 700 VIP airport lounges.
6 months 100,000 bonus points VISA/MC: 0 AMEX: 1 $1,200 p.a. Go to site More info
American Express Gold Business Card
Keep track of your business expenses with a dedicated business credit card. Your account details can be uploaded in to MYOB, Excel or Quicken to help with BAS reporting.
2 months 10,000 bonus points VISA/MC: 0 AMEX: 1 $169 p.a. Go to site More info
American Express Platinum Business Card
Provides easy tracking and management of business expenses - reporting meets ATO requirements. Dedicated Platinum Business Concierge to assist you day-to-day.
6 months 150,000 bonus points VISA/MC: 0 AMEX: 1 $1,500 p.a. Go to site More info
American Express Velocity Business Card
A truly dedicated business rewards credit card. Download all your card expenses in a format readable by Quicken, MYOB, Microsoft Excel and more, helping you simplify your quarterly BAS reporting.
0 months VISA/MC: 0 AMEX: 1 $249 p.a. Go to site More info
David Jones American Express
Receive 30,000 Membership Rewards points and earn up to 3.00 Rewards Points for every dollar spent on everyday item and access exclusive in-store benefits to David Jones cardholders.
30,000 bonus points VISA/MC: 0 AMEX: 1 20.74% p.a. $99 p.a. Go to site More info
David Jones American Express Platinum Card
Receive 40,000 Membership Rewards points or 30,000 Qantas Points. Plus earn up to 4 rewards point per $1 spend.
0 months 40,000 bonus points VISA/MC: 0 AMEX: 1 20.74% p.a. $295 p.a. Go to site More info
American Express Qantas Business Card
Earn 1 Qantas Point per dollar spent on eligible purchases
0 months VISA/MC: 0 AMEX: 1 $299 p.a. More info
American Express Business Accelerator Credit Card
This credit card gives you up to 55 days of interest-free purchases
VISA/MC: 0 AMEX: 2 20.74% p.a. $160 p.a. More info
American Express Business Card
A charge card that comes up with no pre-set spending limit plus no interest charges on your card.
0 months 1 $109 p.a. More info
American Express Qantas Business Credit Card
Up to 55 days interest free on purchases plus earn 1 on eligible purchases.
0 months 1 $299 p.a. More info
American Express Low Rate Credit Card
Enjoy low interest rates and a low annual fee plus up to 55 days interest free. Plus a low rate of 0% p.a. for 12 months on balance transfers.
0 months VISA/MC: 0 AMEX: 0 11.99% p.a. 0% p.a. for 12 months with 1% balance transfer fee $0 p.a. More info

Earn points shoppingShopping

Etihad have a number of online shopping partners which cover most bases. If you shop with these retailers and quote your membership number you'll earn points per dollar spent. This gives you a large number of potential ways to earn points by spending with retailers as diverse as Sony Creative Software, eBooks.com, Audible.com, BBC Shop and more.

Financial partners

Etihad has partnerships with Abu Dhabi Commercial Bank, Citibank, HSBC and a number of other providers, but unfortunately these services are not available in Australia.

Car hire

Etihad have partnerships with the following global car hire companies:

  • Avis -  earn 500 Miles per rental if you have regular Guest membership, or up to 800 Miles per rental if you're a Gold Elite member
  • Budget -  earn 500 Miles per rental if you have regular Guest membership, or up to 800 Miles per rental if you're a Gold Elite member
  • Europcar -  earn 500 Miles per qualifying rental
  • Hertz -  earn 500 Miles per standard rental or 1,000 Miles per Prestige Collection rentals
  • National and Alamo - earn 500 Miles per rental if you have regular Guest membership, or up to 750 Miles per rental if you're a Gold member
  • Sixt - earn 500 Miles for every car, or 1,000 Miles for every transfer with the Sixt limousine service

Other partners

There are other earning partners too. These include:

Entertainment. You'll earn points when spending on tickets at the Melbourne Recital Centre, Ferrari World in Abu Dhabi or Yas Waterworld Abu Dhabi among others, and can earn points on membership to the Priority Pass program.

Telecommunications. Mobily, OneSimCard and Etisalat are a few of the different providers who allow you to earn points.

Redeeming Guest Miles

Like most frequent flyer programs, you can redeem Guest Miles in a number of ways, and for a number of different rewards.

Flights. As can be expected, using points to pay for flights is one of the more popular reasons why consumers opt for frequent flyer programs. For a one way flight from Sydney to Abu Dhabi you'll be paying 68305 Guest Miles.

Upgraded seats. Another great way to make use of your Miles is to use them to upgrade a seat you've paid for already. This can see you fly in style and comfort. A Melbourne to Abu Dhabi flight can be upgraded from Coral Economy to Pearl Business with 56,076 - 70,095 Miles depending on what Coral Economy fare class you have.

Etihad First Class

Excess baggage. If you plan to be taking a fair bit of luggage overseas with you, or you go a bit overboard with shopping while on your trip you can use your points to pay for your excess baggage.

Donate your Miles. You can elect to donate your Guest Miles to a variety of charities including the Swiss Red Cross, Primary Construction, House of Hope and The Poor & Needy Project.

Raffle tickets. From time to time Etihad run raffle ticket promotions. These can include prizes such as an iPad Air, and cost 100 Miles per ticket.

Rewards store. Like most frequent flyer stores, the Guest program has a range of items you can redeem points for. Categories include travel, fun, experience, premium and much more.

Comparing the Guest program to other programs

Comparing a frequent flyer program for redeeming flights is beyond the scope of this article. If you wish to find out how Guest stacks up against value in terms of flight rewards you may wish to consult an frequent flyer program.

Here are some ways to compare the features offered by programs.

Points expiry

Etihad Guest Miles expire at different rates depending on your membership level. This is unique among frequent flyer programs.

Guest Two years from date of earning
Guest SilverTwo and a half years from date of earning
Guest GoldThree years from date of earning
Guest Gold EliteThree years from date of earning

This is unlike Qantas Frequent Flyer and Virgin Velocity Frequent Flyer programs, which allow users to keep their points as long as they keep their accounts active every 18 or 36 months respectively. In this regard the Guest program doesn't compare well, but if you don't plan to build up your balances over two or more years this won't matter.

Other programs such as Emirates Skywards and Asia Miles will give you a flat three years with which to redeem your points, so in this regard Etihad Guest also doesn't stack up well.

Status comparison

The table below shows the number of Tier Miles or Status Credits earned for a flight of approximately 3,400 miles (roughly the distance from Sydney to Abu Dhabi).

As you can see, it takes a little over eight of these flights to reach Guest Silver membership or:

  • 4.16 flights of 3,001 - 5,000 miles with Virgin
  • Five flights of 3,601 - 4,800 miles with Qantas
Tier Miles/ Status Credits earnedStatus credits needed for silver membershipOther requirementsAnnual requirements to maintain silver level
Etihad Guest304925,000 or 20 Tier SegmentsNone20,000 Tier Miles or 15 Tier Segments
Virgin Velocity60250Two eligible sectorsEarn 200 Status Credits and fly two eligible sectors
Qantas Frequent Flyer60300Four eligible Qantas, QantasLink or Jetstar flightsEarn 250 credits per 12 month period and four eligible flights

Let's now compare the benefits of the Guest Silver membership to the silver memberships of both Qantas and Virgin.

Etihad Guest SilverQantas Frequent Flyer SilverVirgin Velocity Silver
Points bonus?25% bonus on eligible flights50% bonusUp to 50% bonus (25% bonus for Etihad flights)
Priority reservation waitlist?YesYesYes
Alliance membership?NoYes, oneworld Ruby statusNo
Priority phone service?NoYesYes
Preferential seating?No, but ability to record your travel preferences onlineYes, you can select and store seating preferences, and select your seat at the time of booking or check-in for free.Ability to set a preference, and ability to select a seat from the reserved zone of your cabin. Preferential access to Qantas Award seats.
Extra baggage allowance?An additional 10 kg of baggage is allowed.An additional piece of baggage is allowed for economy domestic flights and two extra pieces of baggage allowed for business domestic flights. Additional baggage is also allowed for international flights, thought the amount will depend on the destination and travel class.A baggage allowance for domestic and international short haul flights, based on your fare type. Receive one extra piece of luggage when travelling to USA and receive an additional 10kg when travelling to other international long haul destinations.
Faster check in?NoInternational priority check inInternational priority check in
Lounge access?Yes, access to Pearl Business class lounge, and when flying out of Abu Dhabi, access to the Al Reem Lounge facility.Yes, one free pass to the Qantas ClubYes, two free passes to the Virgin Australia Lounges
Family pooling?YesNoYes

Pros and cons of the Etihad Guest program

Pros

  • Program allows family pooling of Guest Miles
  • Free membership
  • One of the largest airlines in the Middle East, so there are many flights and routes to choose from when selecting rewards

Cons

  • Guest Miles expiry is only two years, which doesn't match other programs
  • Attaining a higher status membership requires more flying than other programs
  • No membership to any airline alliances

FAQs

What is Family pooling?

The Etihad Guest program allows family pooling. If you have a family membership, you could pool all the earned miles into one single account valid up to eight members in your family.

What is the membership fee?

Etihad Guest offers free membership. You do not have to pay anything to become a member. However in case of theft or loss of Etihad Guest cards, you will be subjected to a fee of 500 Guest miles for a replacement.

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321 Responses to Etihad Guest Frequent Flyer Program

  1. Default Gravatar
    Jon | February 6, 2016

    Hello Sally!

    I earned Silver status last year.

    1. Does it mean that I will keep my status for the next 15 month starting from January 2016, until the end of March next year?

    1.a does it mean that in March 2017 Etihad will calculate my flights in the past 12 months i.e. March 2016-March 2017 and then keep my Silver status for another year or more?

    2. What is a tier segment? is it actually a one-way flight?

    3. Are there other flights (segments) which are not tire?

    4. meaning, are there any Etihad&Etihad partner flights which would not qualify as tier flights and thus not be eligible to be counted for maintaining my tier?

    Thank you very much in advance.

    Kind regards,
    Jon

    • Staff
      Sally | February 9, 2016

      Hi Jon,

      Thanks for your questions.

      Your Silver status will last for 12 months and can be renewed for another 12 months so long as you’ve earned 10,000 Etihad Guest Tier Miles or travelled 15 Tier Segments within a qualifying year (from 1st Jan to 31st Dec of the renewal period).

      If you’ve joined in March, then the “year” will be considered from March to December. Tier segments can be earned at the rate of one segment per Coral Economy Class flight, two segments earned per Pearl Business class flight and three segments per Diamond First class flight. All other flights won’t earn you tier segments.

      I hope this has helped.

      Cheers,

      Sally

  2. Default Gravatar
    Neray | January 27, 2016

    How can I get back the Etihad Guest Frequent Fly Number that Etihad issued me?
    I can’t find it.

    • Staff
      Sally | January 28, 2016

      Hi Neray,

      Thanks for your question.

      If you can’t locate your Etihad Guest Frequent Flyer number, you’ll need to contact the customer service team directly to confirm the details. If you’re located in Australia, you can contact Etihad Guest’s customer service team on 1300 532 215 24/7. Otherwise, you can visit the Etihad Guest website to find the other contact details.

      I hope this has helped.

      Cheers,

      Sally

  3. Default Gravatar
    Zianeth | January 7, 2016

    How can i register?because i cannot find where

    • Staff
      Sally | January 7, 2016

      Hi Zianeth,

      Thanks for your question.

      You can register for the Etihad Guest Frequent Flyer program via their website. I’ve sent you a link for your convenience.

      Cheers,

      Sally

  4. Default Gravatar
    heidi | December 28, 2015

    how I can I avail the frequent flyer?

    • Staff
      Sally | December 29, 2015

      Hello Heidi,

      Thanks for your question.

      If you’re already signed up to the Etihad Guest Frequent Flyer program, you can redeem your rewards for flight rewards with Etihad and their airline partners or you redeem merchandise via the online Rewards store. You can book through Etihad to redeem your miles for flight rewards or login to your account to redeem rewards from the online store. I’ve emailed you a link to both of these options for your convenience.

      I hope this has helped.

      Cheers,

      Sally

  5. Default Gravatar
    Susan | December 22, 2015

    I am a Gold level member in the Etihad Guest program. Do I still receive the same number of guest miles if I book an Etihad flight through a travel website as compared if I book it through the Etihad website. For the flight I am looking at it is significantly more expensive for me to book through the Etihad website.

    • Staff
      Sally | December 22, 2015

      Hi Susan,

      Yes, you should still be able to earn Etihad Guest points for the flight. You’ll just need to ask your travel agent to attach your Etihad Guest number to the booking to claim the points.

      I hope this has helped.

      Cheers,

      Sally

  6. Default Gravatar
    JCN | December 16, 2015

    I’m trying to register as frequent flyer on your website but your site doesn’t accept my name. How dare it?

    • Default Gravatar
      Cynthia | December 24, 2015

      I have filled in for to become a frequent flyer, I only have a mobile but when I put it in it brings up another space to put a mobile number in, then tells me I can t use another mobile number?

    • Staff
      Sally | December 29, 2015

      Hi Cynthia,

      In the application, does it list one as your work mobile and another as your regular mobile? If so, you might be able to enter your one mobile number for both. Otherwise, you may need to contact the Etihad Guest customer service team to resolve the issue and complete your application.

      I hope this has helped.

      Cheers,

      Sally

    • Staff
      Sally | December 17, 2015

      Hi JCN,

      Thanks for your comment.

      Just to confirm, you have come through to finder.com.au, not Etihad Guest. As such, you’re unable to register your frequent flyer membership through our site. I’ve emailed you a link to the Etihad Guest Frequent Flyer program registration form for your convenience. If you’re still experiencing difficulty completing the form, you might need to contact the Etihad Guest customer service team directly to resolve the issue.

      I hope this has helped.

      Cheers,

      Sally

  7. Default Gravatar
    chona | December 14, 2015

    hi I started using my Visa and Master credit cards since august 2015.I wonder why the miles i acquired did not added up to my etihad guest account. It also says i will receive 25,000 bonus etihad guest miles after 90 days of account opening when i spend £2000. Thanks!

    • Staff
      Sally | December 14, 2015

      Hello,

      Thanks for your question.

      Just to confirm, you have come through to finder.com.au, an Australian financial comparison service.

      If your points haven’t been credited to your account, you might need to contact your credit card provider to resolve the issue.

      Cheers,

      Sally

  8. Default Gravatar
    Peter | December 3, 2015

    I have accumulated substantial Velocity Frequent FLyer points. I have booked a round the world trip through Etihad and want to see if I can convert the Velocity points to Etihad miles so I can use them either in-flight or when in the UAE. How can I do that

    • Staff
      Sally | December 7, 2015

      Hi Peter,

      Thanks for your question.

      While you can’t convert your Velocity points directly to Etihad miles, you can use them to redeem rewards with Etihad.

      You can request which flights you’d like to use your Velocity points for via the Velocity website. I’ve emailed you a link for your convenience.

      I hope this has helped.

      Cheers,

      Sally

  9. Default Gravatar
    Werner | December 1, 2015

    How many members would Etihad Guest program have?

    • Staff
      Sally | December 3, 2015

      Hi Werner,

      Thanks for your question.

      Just to confirm, you have come through to finder.com.au, not Etihad. As such, we can’t confirm the exact number of members currently enrolled in the Etihad Guest Frequent Flyer Program.

      Sorry we couldn’t be of more assistance.

      Cheers,

      Sally

  10. Default Gravatar
    Jean-Paul | November 19, 2015

    No access anymore with my password, I tried already several times to change or re-create but NO success, I contact your guest-email but receive always the same instructions to create my password. Waiting your reply, thanks, J-P.

    • Staff
      Sally | November 23, 2015

      Hi Jean-Paul,

      Thanks for your question.

      Just to confirm, you have come through to finder.com.au, not Etihad.

      As such, we’re unable to confirm your password. Instead, we can only provide you with the same password retrieval instructions as the Etihad Guest website.

      We apologise that we can’t offer you any further assistance.

      Cheers,

      Sally

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