Early superannuation acces

Accessing Superannuation – Taking Out Your Superannuation Early

Information verified correct on April 2nd, 2015

Under normal circumstances in Australia, you're not permitted to access your superannuation before you turn 55 years old. There are certain situations, though, in which you can gain access to these funds.

Normally you're unable to access the funds in your superannuation until you reach preservation age, which is set by law and enter permanent retirement. This minimum age is referred to as preservation age because the money in your super fund is 'preserved' until you reach this age. If you were born before July 1960, the preservation age is 55 and then grows incrementally to 60 for people born after June 1964.

If you've reached the age of 65, you can access a portion of your super even if you haven't permanently retired via a transition to retirement pension. You are able to withdraw up to 10% of the account balance of your super fund every financial year, though you are not permitted to withdraw lump sums.

Despite this, there are certain situations in which you can request to get some of the money in your superannuation fund before you reach retirement age in order to help you meet your financial obligations, namely having your super released due to severe financial hardship or on compassionate grounds. Note that you might have to pay tax on any funds released from your superannuation early.

Gaining access to your superannuation early

Before you get early access to your super, it's important to remember that at best this is a short-term reaction to help you with current financial problems which can lead to significant losses in the long-term. You should only really consider accessing your super early after you've tried everything else to resolve your financial problems, including requesting independent financial advice.

You really need to consider whether solving your problems in the short-term is worth losing the returns you could have earned and reducing the amount that will be available to you when you retire. Of course, if you really have no other way of meeting your obligations, then you might need to go ahead but make sure you've considered all other options.

For example, if you dip into your super early to pay the arrears on a home loan because you can't afford to pay it off, you're only putting off the inevitable. You might sort out your problems for the time being, but you will still end up having to sell your home if you can't afford it.

All you'll end up doing is using money which is normally protected against creditors to pay off a debt where the money isn't protected and where you not only still lose your home, but also part of your superannuation and the returns that money could have earned. In this example getting access to your super early will see you end up with less money available for your retirement or any other financial hardship issues.



Note that while the Department of Human Services (DHS) is in charge of approving applications for the early release of your super based on compassionate grounds, it's still up to the superannuation fund to release the funds. In other words, if your super fund doesn't permit early access, then it doesn't matter what the Department of Human Services says, you will still be unable to access the funds.

What are the grounds for the early release of my super?

Many superannuation funds will allow you to access a lump sum from the amount you've accumulated in your super account once every year. However, your application has to be founded on one of the following:

  • Certain compassionate grounds, like to prevent the foreclosure of your home, paying medical bills, disability expenses or covering funeral costs
  • Serious financial hardship, including to cover reasonable immediate living expenses for your family, such as loan repayments, rent arrears, car repairs, medical costs and overdue bills
  • In the event of you being temporarily or permanently incapacitated
  • If you are diagnosed with a terminal disease or injury.

In some cases, you may be able to get early access to your super if you are moving out of Australia for good or if your super account has less than $200 in it.

If you want early access to your super for reasons of financial hardship, you have to file the application directly with your superannuation fund. However, any application to release funds early based on compassionate grounds must be filed with the Department of Human Services.

What are considered compassionate grounds?

There are certain situations that are considered to be compassionate grounds and allow you to file an application for early access to your super. These are as follows:

  • For medical treatment and/or transportation for you or a dependent
  • To help pay your mortgage
  • To make changes to your home and/or motor-vehicle
  • For palliative care for you or a dependent
  • To cover funeral expenses for a dependent

Of course, there are certain eligibility conditions that have to be met for your application to be approved.

Medical treatment and/or transportation

You may qualify for the early release of funds from your superannuation on compassionate grounds to cover certain medical and/or transportation costs for yourself or a person who is dependent upon you. These expenses are as follows:

  • Medical or dental treatment
  • Transportation to get said treatment


Early Access Conditions

Note that you can't access your super for all medical treatments. The treatment you need must be for an illness or injury that is life-threatening, to relieve acute or chronic physical pain or to alleviate a serious or chronic mental issue.

Furthermore, the treatment in question must be difficult to access via the public health system and the expense must not be fully covered by any private health insurance or workers' compensation you or your dependent have access to.

When submitting your application, you should make sure you have all the supporting documents available to smooth the process and avoid any delays.

A qualified medical or dental professional will have to fill out a report for medical practitioners and/or specialists, which is available on the website of the Department for Human Services.

The alternative is to submit a letter from your medical or dental specialist. This letter must provide all the information the report requires and be printed on the specialist's letterhead. It has to be signed and dated and must not be older than six months from the date you submit the application. The letter must also show exactly what the qualifications of the specialist are. This information must be in English or submitted as a certified translation into English.

You will also have to obtain a quote or submit outstanding invoices from the various service providers, in other words your medical or dental specialist and/or the company providing transportation services as proof of the amounts you have to pay.

Mortgage payments

If you are in danger of having your home sold from under you by your mortgage lender, you might be eligible to receive early access to your superannuation. Note that this does not apply for rent or covering repayments on a mortgage if:

  • You will find it hard to pay in the future but are not behind on your payments
  • You are behind on your payments but not so far behind that the lender has come to the decision to sell the property
  • A friend or your business is responsible for making the payments
  • It was secured using a second property you own or an investment property.

To apply for early release, you have to meet all of the following conditions:

  • You're behind on your payments and are having a hard time making any payments at all
  • The lender wants to sell the property because you are so far behind on payments
  • The mortgage documents are in your name, whether you are the sole owner or a joint-owner of the property
  • The property which is under threat of being sold by the lender is your residence and not a second property or an investment property.

The amount you can get depends on how much you have in your super account and the bills or debts you want to pay off. For mortgage payments, the DHS can allow the release of a sum to cover three months of mortgage payments plus an extra 12 months of interest payments on the outstanding balance of your mortgage.

Again, to make sure your application goes through without any problems and there are no delays, you need to provide all the relevant supporting documentation.

For mortgage assistance you need to submit a written notice or legal statement from the bank or financial institution. This notice should include the following information:

  • Details demonstrating that the property will be foreclosed on and sold or taken possession of if the outstanding amounts are not paid within a certain period
  • The amount owing in order for the lender to stop the procedure of selling or taking possession of your residence
  • The address of the property that is under threat of being foreclosed on
  • The value of three months of repayments on your home loan
  • The value of 12 months of interest charges on the remaining balance of the loan
  • The lender's name, BSB and the loan account number.

The notice should be printed on the lender's letterhead and should be no older than 30 days.

Changes to your home and motor vehicle

There are certain situations in which you can apply for early access to your super to make changes to your home and/or motor vehicle. This doesn't refer to you getting access to your super to renovate your kitchen or reupholster your car seats, but rather to afford special requirements that you or a person dependent on you might have due to a serious disability.

You can apply to pay for changes to your home and vehicle as well as to cover the expense of purchasing disability aids needed to accommodate a serious disability.

Note that to be eligible you need to also make sure that besides needing said modifications and disability aids, you also must be unable to cover these expenses in any way other than by using the money in your superannuation fund.

The supporting documents you will need to submit include:

  • A letter from a registered medical professional who provided treatment for the medical condition in question stating that the said condition can be considered a severe disability. It'll also need to state that changes need to be made to your residence and/or vehicle to accommodate special needs resulting from said disability and details regarding what changes need to be made.
  • Quotes, unpaid invoices and/or receipts from the companies that performed the relevant services, showing the amounts that need to be paid as well as any amounts you can claim from private health insurance. Note that these documents must not be older than 30 days.

Palliative care

If you want to submit an application for the early release of your superannuation to cover the costs of palliative care, you will have to get in touch with your superannuation fund to arrange for the release of the funds.



Note: To be eligible, you or your dependent needs to suffer from a terminal illness, require help in covering the costs of palliative care and be unable to cover said costs in any other way.

You will have to submit documentation as proof to ensure no delays occur during the processing of your application. This means you'll need to submit a letter from a registered medical professional whose care you or your dependent have been under. This must state that the medical issue is terminal and the palliative care is required. You also have to provide quotes, invoices or receipts or your application will not be processed.

Funeral expenses for a dependent

You can apply for the early release of your super to pay for the costs of a dependent's funeral. However, you can't apply to cover the costs of your own funeral. To be eligible you need to show proof that you need help covering these costs and have no other option available to you other than to request early access to your super.

You will also have to provide various supporting documents including:

  • Proof of the death of your dependent, such as a death certificate
  • Quotes or invoices to show the expenses involved
  • If the person was not your child or spouse, proof that the person who died was dependent on you, such as bank statements showing financial dependency or proof of payment of a Commonwealth Carer's benefit.

What is considered severe financial hardship?

If you want to access your superannuation early because you are having financial difficulties, you need to meet certain conditions that the government considers to be indicative of 'severe financial hardship'.

Generally speaking, you must have received Commonwealth Government income support, such as unemployment benefits, for a minimum of 26 consecutive weeks. The trustee of your superannuation fund will also need to consider you unable to meet your immediate family expenses and obligations. Note that any payment you receive can only be used to cover every day living costs and cannot exceed one payment of $10,000 in a 12-month period.

If you've reached preservation age, you could get access to your entire super as long as you've been on government income support for at least 39 weeks.

A non-resident departing Australia for good

If you're not a resident of Australia, you have the right to request the early release of your super if you leave the country for good. You are considered to be a non-resident if you've come into the country on a temporary resident visa, which means that if you are an Australian or New Zealand citizen, a permanent resident or have a retirement visa, you are not eligible for early access to your super fund, even if you do leave the country permanently.

Permanent disability

You have the right to access your super early if you suffer a permanent disability that incapacitates you. However, the trustee of the super fund holding your money must be satisfied that you're unlikely to be able to work again in your field due to the severity of your condition.

Temporary incapacity

There is a chance your super fund might offer automatic income protection insurance or you might be able to submit an application for such a policy via your superannuation fund. This cover can then be used to ensure you receive a regular income if you suffer from a lengthy sickness or become disabled. This type of insurance policy usually offers benefits for up to two years.


If you pass away, the superannuation fund will pay death benefits to your estate, spouse or other persons who are dependent on you.

Lifetime pension or annuity

You can access your superannuation fund at any time as long as you opt to take it as a non-commutable lifetime pension or annuity. These represent a pension that you will receive for the entire duration of your life and that cannot be accessed as a lump sum.

The pros and cons of early access to your super

pros and cons

As with anything, there are benefits as well as drawbacks to accessing your super early. The key is to decide what is more important to you.

By accessing your super early, you will be able to use your own money to reduce debt instead of taking out other loans and digging an even deeper hole for yourself. Lenders and creditors will stop hounding you for payment and threatening to repossess your home. You'll be less stressed and better able to come up with a plan and work towards reducing any other debts you might have.

Furthermore, if you feel that your current situation is much more pressing than any situation you might face in the future when you retire, you will feel more in control and will be better able to handle the problem once you reduce some of your debts.

However, there are some serious consequences to accessing your super fund early that you need to take into account before making the final decision.

First of all, any money that you get before retirement is taxed at a higher rate. Taking out money from your super fund means that you will have less money available when you retire or if you find yourself in another situation where you need money urgently.

While your money is in a super fund, it's protected against creditors. When it's released to you, this protection ceases to exist. Also be very careful - there are illegal programs promising early access to superannuation funds where people have been exploited and charged exorbitant fees.

You are likely to have to pay some service fees and cover other costs that the superannuation fund might impose on you for releasing the money early. Last but certainly not least, if the money in question doesn't cover the entire amount you owe, you could end up handing it over to the lender and still losing your home.

How much will I get when I retire?

The amount you will receive when you retire is determined by a number of factors, including:

  • How much your employer has contributed to the fund throughout your working life
  • Extra contributions you've made

There are many good calculators on the internet for calculating how much you'll receive when you retire. Use these to get a good idea of how much you stand to receive and how you can increase this amount if need be.

This isn't exactly what you'll receive - you then have to deduct any taxes and fees that need to be paid.

You have the option of withdrawing your super as a lump sum or you can choose to receive it as a pension, meaning you will receive a certain amount every month, or you can combine both options. Note that there is an advantage to accessing your super via a pension because the remaining amount in your super will continue to produce returns as it will continue to be invested.

If you opt to take out your super as a lump sum you might have to pay taxes on it and it could have certain Centrelink implications. Generally, it's not considered the best approach to withdrawing money from your super fund and it can have drastic consequences because once you've withdrawn the money, there's no way to put it back.

It's often a good idea to consult with a professional financial adviser if you're coming close to retirement age and aren't certain what the best option is in terms of withdrawing your super.

How much will I need when I retire?

According to the Australian Securities & Investment Commission (ASIC), the amount of super you need when you retire depends on a number of factors, including:

  • Your lifestyle
  • How long you live
  • Future medical costs

ASIC also lists the following figures as a rough guide to how much you'll need when you retire.

Couple Annual living costs Lump sum needed
Modest $31,643 $412,000
Comfortable $55,080 $716,000

This number changes if you're single:

Single Annual living costs Lump sum needed
Modest $21,946 $285,000
Comfortable $40,297 $524,000



Clearly, there are both advantages and disadvantages when it comes to accessing your super early. The key is to step back from the situation and be honest with yourself. You need to do everything you can to find other options before accessing your superannuation early because the short-term benefits might not be worth it when one takes into account the long-term losses.

If your home is too expensive and you won't be able to pay your mortgage in the future in addition to making repayments now, then you may be better off selling it now. This applies to other situations as well.

However, if you really have nowhere to turn, at least you know you can fall back on your super if it's absolutely necessary.

Information about what's available to you as a pensioner

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103 Responses to Accessing Superannuation – Taking Out Your Superannuation Early

  1. Default Gravatar
    Jenny | March 30, 2015

    Age is 65 can we get all super which isnt much less$1500 we have been told is this true if somhow quick can we get the money i hqbe been getting some from you over the past Few yrs 10% Thanks

    • Staff
      Shirley | March 30, 2015

      Hi Jenny,

      Thanks for your question.

      Please contact your superannuation provider to initiate this.


  2. Default Gravatar
    NAGARAJU | March 28, 2015

    I would like to know if i will surrendered my permanent visa and permanently going back to my country what can i get my super funds.I am planing to cancel my PR because i need to settle in my country.

    • Staff
      Shirley | March 30, 2015

      Hi Nagaraju,

      Thanks for your question.

      On the Centrelink website it states that, “if you are a temporary resident, you may be eligible if you met the grounds before 1 April 2009, or you hold an Investor Retirement (subclass 405) visa or Retirement (subclass 410) visa. If you do not meet the criteria, then you cannot apply for the early release of your superannuation on specified compassionate grounds.

      You can also apply directly to the Australian Taxation Office for early release of benefits if you were in Australia temporarily and are now leaving the country permanently.”

      If you would like to discuss your eligibility or options, please get in touch with the ATO directly.


    • Default Gravatar
      | March 30, 2015

      Hi madam
      thank you for yours reply.

  3. Default Gravatar
    trevor | March 25, 2015

    Hi im faced with financial hardship due 2 ownership of a failed business im told I needed 2 b on government assistance 4 a period of 6 months. Now while I owned my business I was on a disability pension but found it hard 2 survive due
    2modern day expensese wich made life difficult,so my grandmother b4 she past gave me the money 2 buy my own business so I didn’t hav2 make my personal back injury any worse wich worked 4 a number of years now my back condition has worsen & laws with the pension now make it almost impossible 2 regain a pension due 2 the fact I tried 2 succeed in business but failed being of the pension over 18mnths. Its now impossible 2 wait 6 moths b4 I can access any supper because then im sure my hardship will b classed as deceased due 2 not being able 2 eat or hav a place 2 live wich currently my dogs partner & myself live in a very small caravan in a backyard of a friend’s house wich is now becoming extremely difficult in this heat. So im asking how I can access my super in my current situation with absolutly no money or income?

    • Staff
      Shirley | March 26, 2015

      Hi Trevor,

      Thanks for your question and we’re sorry to hear about your situation.

      On the Centrelink website it states that, “you can apply for early release of superannuation benefits on the grounds of severe financial hardship. Applications are made direct to your superannuation fund.

      To support your application, you can request a confirmation letter from any service centre or by contacting us. The letter is only valid for 21 days from the date of issue and confirms that you meet specific criteria, i.e. that you have received an eligible income support payment for the required period.:

      If you would like to submit an application to access your super early, you can do this through the official Centrelink website.


  4. Default Gravatar
    Kendall | March 25, 2015

    How much does it cost to have a representative complete the forms to send to centrelink for you?

    • Staff
      Shirley | March 26, 2015

      Hi Kendall,

      Thanks for your question.

      You can assign a power of attorney, in which it would be up to the legal fees that your legal representative charges.

      You can also assign a guardian or administrator.


  5. Default Gravatar
    Leanne | March 25, 2015

    Who Do I Complain to on behalf of my best friend who applied for Under $10,000.00 and has over $165,000.00
    in Supa in one account not to mention the other 4 Supa accounts and was Rejected??????
    I am absolutely shocked the answer was NO???

    • Staff
      Shirley | March 25, 2015

      Hi Leanne,

      Thanks for your question.

      If you believe that the wrong decision was made on your friend’s application your friend can request a review of the decision.

      You must request a review within 28 days of the date the decision was made on your application. If this time frame has expired or you are providing new information which was not considered in the original decision you will need to submit a new application form.


  6. Default Gravatar
    Matthew | March 22, 2015

    I’m 23 yrs old and not working and haven’t been since 23/1/15 and am currently 8 weeks behind on rent and power bill and phone bills and would I be able to get some of my super out ?

    • Staff
      Shirley | March 23, 2015

      Hi Matthew,

      Thanks for your question.

      On the Centrelink website it states that, “You may be eligible for an early release of superannuation for mortgage assistance if:
      - your mortgagee is threatening to repossess or sell your home due to arrears on your mortgage
      the property under threat is your usual place of residence
      - you are responsible for the mortgage repayments, and
      - you can’t afford to pay the arrears without accessing your superannuation.”

      If you feel as though you are eligible, please speak to your superannuation provider and they will initiate the process for you.


  7. Default Gravatar
    G | March 19, 2015

    I am 62 years of age and have about $110,000 tied up in super
    I am currently in the workforce but feel that my job is very shaky and I could be put off in the near future. I have a mortgage greater than my super amount.
    to alleviate my anxiety I was wondering if this happens I would collect all of my super entitlement pay this off my mortgage thus reducing it to a more manageable amount , and look for another job.
    Work is not easy to come by at my age and I was wondering if I am eligible to receive unemployment benefits whilst I am unemployed.
    I am obviously hoping that this scenario does not eventuate.
    Kind Regards
    G Reynolds

    • Staff
      Shirley | March 20, 2015

      Hi G Reynolds,

      Thanks for your question and we hope that this scenario will not eventuate too.

      On the Centrelink website it states that, “You may be eligible for an early release of superannuation for mortgage assistance if:
      - your mortgagee is threatening to repossess or sell your home due to arrears on your mortgage
      - the property under threat is your usual place of residence
      - you are responsible for the mortgage repayments, and
      - you can’t afford to pay the arrears without accessing your superannuation.”

      If it does get to that stage, you may be eligible to access your super early.

      In terms of unemployment benefits, please use the Payment Finder tool available on the Centrelink website to see what benefits you may be eligible for.


  8. Default Gravatar
    matt | March 12, 2015

    i have very bad tooth pain and can’t afford the cost of dental treatment to have them removed. can i get my super out early to cover the cost and how fast can i receive the money after lodging all the right paper work

    • Staff
      Shirley | March 13, 2015

      Hi Matt,

      Thanks for your question.

      On the Centrelink website it says that:

      ?You may be eligible for an early release of superannuation for medical treatment or transport expenses if:
      - you or your dependant has a life threatening illness or injury, acute or chronic pain, or acute or chronic mental illness, and
      - you or your dependant need assistance to meet the costs of medical treatment which is not readily available through the public health system or covered by insurance, or
      - you or your dependant need assistance to meet the costs of transport to access medical treatment, and
      - you do not have the financial capacity to pay for the expenses without accessing your superannuation

      You will not be eligible for an early release of superannuation for medical treatment or transport expenses if you or your dependant:
      - can’t work due to a medical condition and needs assistance paying living expenses, or
      - medical treatment or transport expenses are paid for by work cover”

      If you feel as though you are eligible, please contact your superannuation provider to start the process. They will be able to advise on the next steps.


  9. Default Gravatar
    John | March 12, 2015

    I am 62 years old, i am looking to invest in a business start up for my son who is 29 years old. Can i access say 7.5% of my current super fund balance (current supa balance $820k) and if so how ?

    • Staff
      Shirley | March 12, 2015

      Hi John,

      Thanks for your information.

      Based on the information you’ve supplied it’s likely that you won’t be able to access your super early. Grounds are based on severe financial hardship or compassionate grounds.


  10. Default Gravatar
    Sandy | March 11, 2015

    Hello, my question is – “if someone wants retire at say 55yrs old, could they get what they’ve put into their Life Insurance funds as well as their Super funds?” A friend of mine has at least $50,000 in Life Insurance and would like to take that out. Can he??

    • Staff
      Richard | March 11, 2015

      Hi Sandy,

      Thanks for your question. Unless your friend has a whole insurance policy with a surrender value (whole life insurance is no-longer offered in Australia), it is unlikely that they’ll get any money back from their life insurance. Most life insurance policies in Australia are term life policies, which do not have surrender values and only pay a benefit when the policyholder dies or suffers an insurable event.

      I hope this was helpful,

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