Why pay more than you need to when you're travelling? Let Commbank support your overseas spending
Designed for convenience, Commonwealth Bank’s Travel Money Card allows you to load up to thirteen currencies onto the card at one time. You won't pay any fees to load currencies onto your card for the first time, or for any subsequent reloads. Unlike other travel money cards, you also won't be charged a currency conversion fee for transactions in a currency that you don't have loaded onto your card. Enjoy the convenience of spending without worrying about excessive fees. Is the Commbank Travel Money Card right for you? Learn more about it on the page below.
What currencies can I load onto this card?
|Australian Dollars (AUD)||United States Dollars (USD)||British Pounds (GBP)||Euros (EUR)||Chinese Renminbi (CNY)|
|Japanese Yen (JPY)||Singapore Dollars (SGD)||Hong Kong Dollars (HKD)||Thai Baht (THB)|
|Emirati Dirham (AED)||New Zealand Dollars (NZD)||Vietnamese Dong (VND)||Canadian Dollars (CAD)|
The features of the Commonwealth Bank Travel Money Card
Pros and cons
- Minimal fees. You won't be charged cross currency conversion fees if you spend in a currency not loaded on your card — this is one of the few cards on the market not to charged this fee. You also won't be charged to load money onto your card, move money between currencies or transfer your leftover funds to a transaction account at the end of your holiday.
- Easy to manage. You can keep track of your travel money through Commbank's online banking system, Netbank. You can also receive SMS alerts to be notified when you have a low balance, or just to get regular check-ups for your account.
- Secure. You have a primary card and a backup card to use in case anything happens while you're travelling. If you do lose your card or if it's stolen, you have the option of arranging a free emergency cash advance.
- No app. There's no mobile app for your travel money card to manage your transactions. This can be limiting while you're travelling.
- Reloading money. If you're not a Commbank customer, the only option for reloading is through BPAY or at a Commonwealth Bank branch. Using BPAY means your funds will take two to three days to appear in your account — this may not be ideal while you're travelling.
How convenient is my card?
You can manage your card online, from anywhere in the world, by registering your Travel Card for Netbank. You can also register for SMS alerts to help you better manage your card — receive notifications for when your balance is low, when your account has been topped up, or just receive regular notifications for your account.
The flexibility of your Commbank Travel Money Card
- If you don't load all the currency you need before you leave for your trip, you won't be charged additional fees. This means no currency conversion fees if you complete a transaction in a currency not loaded or supported on your card, and no reload fees for subsequent reloads.
- Didn't load enough of a particular currency on your card? Don't worry, you can move money between currencies on your card as much as you like without having to pay fees.
- If you find you have money leftover on your card at the end of your trip, you can request your funds be moved to a Commonwealth Bank transaction account for no additional cost. If you don't have a Commbank account, you can withdraw your funds for the applicable ATM fee. You can close your card at any Commbank branch for no fee.
How to get a card
Ordering a card
You can order a card conveniently online — just keep in mind a fee of applies. This fee does not apply to full-time primary, secondary or tertiary students, or if you apply for a card in a Commonwealth Bank branch.
- Commonwealth Bank customers. If you are registered for Netbank, you can log on to your account and complete a Travel Money Card purchase form. Submit the form and your card will be delivered within five business days. Your transaction account will need to have at least AUD$215 of funds available.
- Non-Commonwealth Bank customers. If you don't belong to Commbank, you'll need to apply for a card in-branch. Just provide basic documentation and be prepared to load a minimum of AUD$200 onto your card.
The first time you load money onto your card you'll need to load a minimum of AUD$200. You can load the equivalent of this amount in the currency of your choosing. Depending on how you get your card, the initial load may be through transferring funds from your Commbank account, via BPAY, or if you visit a branch you can use cash, a funds transfer from a Commbank account or a credit card cash advance.
You can load between $1 and 100,000 onto the card and you can have a maximum balance of $100,000 at any one time. There are no daily limits on the number of ATM transactions you can make but you can only withdraw up to $2,500 from an ATM in a 24-hour period. It’s a similar situation with EFTPOS transactions. There are no daily limits on the number of transactions you can make; however, the value of EFTPOS / POS transactions is capped at $7,500 per day.Back to top
Frequently asked questions
How can I manage my Travel Money Card while I'm overseas?
You can manage your card through Netbank — Commbank's Internet banking portal — and also through SMS alerts and phone banking.
What happens if I lose my card?
These cards come with a backup in the case the first card is lost or stolen. If you lose your primary card, contact CBA on (61+) 1300 660 700 (open 24 hours a day 7 days a week) and they will block the lost or stolen card and activate the backup card, you can continue to use the backup card as normal.
If both cards are lost or stolen, you can arrange for replacement cards to be sent out to you. There is a fee of $15 when you request that replacement cards be issued. This is debited from the funds in your account. Provided that you have not changed the default currency order, the currency which is highest in the currency order will be debited when you order a replacement card. You can also access tan emergency cash advance for no extra fee.
How do I redeem remaining funds on my travel money card when I return home?
If you have funds remaining on your card when you return home, you have a couple of options for getting the money off your card.
You can withdraw the funds from a Commonwealth Bank ATM in Australia for no charge or you can use the card to make over the counter purchases. If you don’t have money in your Australian currency wallet, a currency conversion fee of 2% will apply.
You can also transfer funds back to Australian dollars by calling the CBA customer service centre on (+61) 1300 660 700 or by visiting the CBA travel money online portal. You can also close your card redeem the funds on the card by dropping into a CBA branch.
What can I do if my Commonwealth Bank Travel Money Card is not working at the ATM?
If your travel money card is not working at the ATM, double check the following things:
The ATM accepts MasterCard cards.
You have the correct PIN and you’re not using the 6-digit registration code - if you enter an incorrect PIN three times in a row, your card will be locked.
That you have activated the card.
You’re not trying to withdraw more than your available balance, or that you haven’t exceeded your transaction limits for the day.
What happens when my card expires?
Each card has an expiry date. If you have $100 or more on the card, you will be notified by the bank that your travel money card is about to expire one month before the expire date. If you do not redeem the funds prior to the card’s expiry, any funds left on the card will be lost.
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